Phlebotomist Supervisor

Labcorp; Metairie (LA); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

STD/LTD

401(k) plan

Paid time off

Tuition reimbursement

Employee stock purchase plan

Job summary

LabCorp, a global leader in diagnostic testing and healthcare innovation, seeks a Phlebotomy Supervisor to oversee teams across Patient Service Centers and physician offices. You will manage patient flow, service quality, scheduling, payroll, and performance appraisals, ensuring top-tier patient care.

Ideal candidates have at least 3 years phlebotomy experience and 1 year of supervisory experience, with strong communication and customer service skills.

Qualifications

• High school diploma, GED, or equivalent.
• At least 1 year of supervisory or people‑leader experience.
• At least 3 years of phlebotomy experience.

Responsibilities

• Supervise a team of over 25 phlebotomists in Patient Service Centers or physician offices.
• Manage patient flow, wait times, inventory levels, and information logs.
• Monitor monthly productivity and report deviations.
• Coordinate phlebotomists’ schedules and perform operational duties such as payroll and performance appraisals.
• Partner with Human Resources on employee relations and disciplinary actions.
• Hire and train new phlebotomists.
• Communicate effectively with internal and external customers, including patients, client office staff, sales teams, logistics, and senior management.
• Provide exceptional customer service and resolve patient/client issues.
• Assist in setting up new Patient Service Centers or Client Offices.
• Collect, prepare, and perform specimen processing as needed.
• Travel to additional sites as required.

Skills

Phlebotomy

Supervisory experience

Communication skills

Education

High school diploma or equivalent

Job description

Overview

LabCorp is a global leader in diagnostic testing, drug development, and healthcare innovation, working to improve health outcomes worldwide. In this role, you will supervise phlebotomy teams and enhance patient service quality across multiple sites.

Job Responsibilities

• Supervise a team of over 25 phlebotomists in Patient Service Centers or physician offices.
• Manage patient flow, wait times, inventory levels, and information logs.
• Monitor monthly productivity and report deviations.
• Coordinate phlebotomists’ schedules and perform operational duties such as payroll and performance appraisals.
• Partner with Human Resources on employee relations and disciplinary actions.
• Hire and train new phlebotomists.
• Communicate effectively with internal and external customers, including patients, client office staff, sales teams, logistics, and senior management.
• Provide exceptional customer service and resolve patient/client issues.
• Assist in setting up new Patient Service Centers or Client Offices.
• Collect, prepare, and perform specimen processing as needed.
• Travel to additional sites as required.

Minimum Qualifications

• High school diploma, GED, or equivalent.
• At least 1 year of supervisory or people‑leader experience.
• At least 3 years of phlebotomy experience.

Preferred Qualifications

• At least 3 years of supervisory or people‑leader experience.
• At least 5 years of phlebotomy experience.

Additional Job Standards

• Proven track record in exceptional customer service.
• Strong written and verbal communication skills.
• Ability to work independently or as part of a team.
• Comfortable working with minimal supervision.
• Valid driver’s license with a clean driving record and reliable transportation.
• Flexibility to work overtime as needed.
• Ability to pass a standardized color‑blindness test.
• Must be at least 21 years old.

Benefits

Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including medical, dental, vision, life, STD/LTD, 401(k), paid time off, tuition reimbursement, and an employee stock purchase plan. Employees scheduled for less than 20 hours, casual, intern, or temporary positions receive 401(k) participation only. Employees on a 7‑on/7‑off schedule receive all benefits except PTO or FTO.

Other Compensation

Phlebotomists may be eligible for participation in the PST Incentive Plan, which pays a quarterly bonus based on performance metrics.

EEO Statement

LabCorp is an Equal Opportunity Employer. We celebrate inclusion and belonging and do not tolerate harassment or discrimination of any kind. Employment decisions are based on business needs and the qualifications and merit of the individual. All qualified applicants receive consideration without regard to race, religion, color, national origin, sex, pregnancy, family or parental status, marital status, civil union, domestic partnership status, sexual orientation, gender identity, gender expression, appearance, age, veteran status, disability, or genetic information. All qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.

Accessibility

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