Phlebotomist - Supervisor

Laboratory Corp. Of America; Seattle (WA); On-site; USD 66,560 - 80,178; Full time

Benefits offered by this job

Medical

Dental

Vision

Life insurance

401(K)

Paid time off

Job summary

Labcorp is seeking a Phlebotomy Site Supervisor to lead a small team of phlebotomists and patient intake staff at our Santa Rosa, CA site. You will oversee all aspects of the patient service center, drive service excellence, and develop staff.

The role requires California phlebotomy licensure (or active application), 1–3 years of phlebotomy experience, and a proven customer-service track record. Expect a full-time schedule with occasional travel as needed.

Qualifications

• Must hold a California Phlebotomy license or have an application filed with the California Department of Health at time of hire.
• 1–3 years of previous experience as a phlebotomist.
• Proven track record in providing exceptional customer service.
• Strong written and verbal communication skills.
• Ability to work independently or in a team environment; flexible to overtime and travel as needed; able to pass a color blindness test.

Responsibilities

• Supervise a team of 4+ phlebotomists working in the Patient Service Center.
• Manage patient flow, wait times, inventory levels, and information logs.
• Monitor monthly productivity and report deviations.
• Coordinate phlebotomists' schedules.
• Perform payroll, monthly schedules, and performance appraisals.

Skills

Customer service

Communication

Team leadership

Problem solving

Education

California Phlebotomy License

Job description

Full job description

Are you seeking an opportunity that makes a difference? Are you passionate about leading teams/people? If your answer is "yes", then we invite you to become a Phlebotomy Site Supervisor with Labcorp. As a Phlebotomy Site Supervisor you will lead a small team of Phlebotomists and Patient Intake Reps. You will manage and oversee all aspects of our LabCorp patient service center(s). This role emphasizes your ability to lead, inspire, and develop others. If you are passionate about helping people and have a drive for service, then LabCorp could be a great next career step!

Pay Range

$66,560/yr - $80,178/hr

Work Schedule

Monday - Friday 8:00am-5:00pm, additional days and hours may be required

Work Location

1111 Sonoma Ave, Santa Rosa CA

Benefits

All job offers will be based on a candidate’s skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. Regular, full-time or part-time employees working 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(K), ESPP, Paid time off (PTO) or Flexible time off (FTO), Commissions, and Company bonus where applicable. For more detailed information, please click here.

Job Responsibilities

• Supervise a team of (4+) phlebotomists working in Patient Service Center
• Manage patient flow, wait times, and inventory levels and information logs
• Monitor monthly productivity and report any deviations as necessary
• Coordinate phlebotomists' schedules through resourceful and creative thinking
• Perform operational duties such as payroll, monthly schedules and performance appraisals
• Partner with Human Resources regarding employee relations issues and disciplinary actions
• Hire and train phlebotomists to fill any open positions
• Communicate effectively to internal and external customers including patients, client office staff, sales team, logistics and senior management
• Provide exceptional customer service to all patients and clients
• Assist in the set-up of new Patient Service Centers or Client Offices
• Provide resolution of any patient or client issues
• Perform, collect and prepare specimens when needed
• Travel to additional sites as necessary

Job Requirements

• Must have valid California issued Phlebotomy License or have an application for Phlebotomy License filed with California Department of Health at time of hire
• 1-3 years of previous experience as a phlebotomist
• Proven track record in providing exceptional customer service
• Strong communication skills; both written and verbal
• Ability to work independently or in a team environment
• Comfortable working under minimal supervision
• Reliable transportation and clean driving record if applicable
• Flexibility to work overtime as neededAble to pass a standardized color blindness test

If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today! Labcorp is proud to be an Equal Opportunity Employer: As an EOE/AA employer, Labcorp strives for diversity and inclusion in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications of the individual and do not discriminate based upon race, religion, color, national origin, gender (including pregnancy or other medical conditions/needs), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. We encourage all to apply For more information about how we collect and store your personal data, please see our Privacy Statement.