Phlebotomy Supervisor

Labcorp; Huntsville (AL); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Tuition reimbursement

Stock purchase plan

Job summary

Labcorp in Huntsville, AL is seeking a Phlebotomy Supervisor to lead a team of phlebotomists in patient service centers and client locations. You will oversee operations, improve patient flow, and ensure accurate specimen collection.

The role emphasizes leadership, staff development, and delivering exceptional service to patients and clients. A high school diploma and phlebotomy certification are preferred, with prior phlebotomy experience advantageous.

Qualifications

• Must have prior leadership/management experience in a clinical setting.
• Strong customer service and communication skills.
• Experience overseeing phlebotomy teams and patient flow.

Responsibilities

• Supervise a team of (+25) phlebotomists working in Patient Service Centers and/or physician's offices
• Manage patient flow, wait times, and inventory levels and information logs
• Monitor monthly productivity and report any deviations as necessary
• Coordinate phlebotomists' schedules through resourceful and creative thinking
• Perform operational duties such as payroll, monthly schedules and performance appraisals
• Partner with Human Resources regarding employee relations issues and disciplinary actions
• Hire and train phlebotomists to fill any open positions
• Communicate effectively to internal and external customers including patients, client office staff, sales team, logistics and senior management
• Provide exceptional customer service to all patients and clients
• Assist in the set-up of new Patient Service Centers or Client Offices
• Provide resolution of any patient or client issues
• Perform, collect and prepare specimens when needed
• Travel to additional sites as necessary

Skills

Leadership

Customer service

Communication

Team management

Education

High school diploma or equivalent

Phlebotomy certification

Job description

Are you seeking an opportunity that makes a difference? Are you passionate about leading teams/people? If your answer is "yes", then we invite you to become a Phlebotomy Supervisor with LabCorp.

As a Phlebotomy Supervisor you will lead a team of Phlebotomists and directly impact the Patient/Client experience. You will manage and oversee all aspects of our LabCorp patient service centers and designated client locations. This role emphasizes your ability to lead, inspire, and develop others. If you are passionate about helping people and have a drive for service, then LabCorp could be a great next career step!

PHLEBOTOMY POSITIONS

• PST’s may be eligible for participation in the PST Incentive Plan, which pays a quarterly bonus based on performance metrics.

Work Schedule:

Monday – Friday 8:00am-5:00pm, additional days and hours may be required

Work Location:

Huntsville AL

Benefits:

• Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan.
• Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only.
• Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO.

Job Responsibilities

• Supervise a team of (+25) phlebotomists working in Patient Service Centers and/or physician's offices
• Manage patient flow, wait times, and inventory levels and information logs
• Monitor monthly productivity and report any deviations as necessary
• Coordinate phlebotomists' schedules through resourceful and creative thinking
• Perform operational duties such as payroll, monthly schedules and performance appraisals
• Partner with Human Resources regarding employee relations issues and disciplinary actions
• Hire and train phlebotomists to fill any open positions
• Communicate effectively to internal and external customers including patients, client office staff, sales team, logistics and senior management
• Provide exceptional customer service to all patients and clients
• Assist in the set-up of new Patient Service Centers or Client Offices
• Provide resolution of any patient or client issues
• Perform, collect and prepare specimens when needed
• Travel to additional sites as necessary

Job Requirements

• High school diploma or equivalent
• Prior experience in a leadership position
• Phlebotomy certification from an accredited agency is preferred
• Previous experience as a phlebotomist is highly preferred
• Must be at least 21 years’ old and have a Valid Driver's License and good driving record
• Proven track record in providing exceptional customer service
• Strong communication skills; both written and verbal
• Ability to work independently or in a team environment
• Comfortable working under minimal supervision
• Reliable transportation and clean driving record if applicable
• Flexibility to work overtime as needed
• Able to pass a standardized color blindness test

Labcorp Is Proud To Be An Equal Opportunity Employer

Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.

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