Phlebotomist Floater III

ICONMA; Columbia (MD); On-site; USD 40,000 - 80,000; Full time

Job summary

An established industry player in medical research is seeking a skilled Phlebotomist Floater III to join their dynamic team. This role involves drawing blood samples, ensuring quality and safety, and providing exceptional patient care across various locations. As a trusted representative, you'll engage with patients, explain procedures, and demonstrate leadership in a fast-paced environment. With opportunities for growth and a focus on process excellence, this position is perfect for those passionate about making a difference in healthcare. Join a company that values your contributions and supports your professional development.

Benefits

Health Benefits

Referral Program

Growth Opportunities

Qualifications

• 5+ years of phlebotomy experience, including pediatric and geriatric collections.
• Experience in a Patient Service Center or In-Office Phlebotomy environment preferred.

Responsibilities

• Draws quality blood samples and prepares specimens for lab testing.
• Ensures daily activities of the Patient Service Center are completed accurately.

Skills

Phlebotomy

Customer Service

Data Entry

Communication Skills

Problem Solving

Education

High School Diploma

Job description

Our Client, a Medical Research company, is looking for a Phlebotomist Floater III for their Columbia, MD location.

Responsibilities:

1. The Phlebotomist III - Float represents the face of our company to patients who come to the client, either as part of their health routine or for insights into life-defining health decisions.
2. The Phlebotomist III - Float draws quality blood samples from patients and prepares those specimens for lab testing following established practices and procedures.
3. The Phlebotomist III - Float has direct contact with patients, creating an atmosphere of trust and confidence, explaining procedures, and drawing blood specimens in a skillful, safe, and accurate manner. They are responsible for providing coverage at multiple locations and roles.
4. The Phlebotomist III - Float ensures that daily activities of the Patient Service Center, Mobile, Long Term Care, and In-Office Phlebotomy are completed accurately and on time.
5. The Phlebotomist III - Float demonstrates leadership behaviors, focusing on process excellence, confidentiality, and accuracy of patient information.
6. Acts as a coach, mentor, instructor, and resource advisor for new employees, providing effective onboarding for new staff and clients. They serve as a point of contact on site and provide input to supervisors.
7. May work with high complexity and/or high volume practices requiring outstanding phlebotomy skills.
8. Engages in customer-facing activities that require excellent verbal and written communication, problem-solving, and collaboration across functions such as Sales, Laboratory Testing Services, IT, Billing, and Logistics, especially for specialized or complex test orders.
9. Capable of handling multiple priorities in a high-volume setting.

Requirements:

1. High school diploma or equivalent.
2. At least five years of phlebotomy experience, including pediatric, geriatric, and capillary collections.
3. Minimum of 3 years in a Patient Service Center (PSC) or In-Office Phlebotomy (IOP) environment preferred.
4. Customer service experience in retail or service environments preferred.
5. Keyboard/data entry experience.

Why Should You Apply?

1. Health Benefits
2. Referral Program
3. Excellent growth and advancement opportunities

As an equal opportunity employer, ICONMA supports and encourages the abilities of all individuals regardless of race, color, religion, gender, sexual orientation, gender identity or expression, ethnicity, national origin, age, disability, political affiliation, genetics, marital status, protected veteran status, or any other characteristic protected by law.