Phlebotomy - Phlebotomist III - Floater

Mindlance; Nashville (TN); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a forward-thinking healthcare provider as a Patient Services Representative III-Floater. This dynamic role involves drawing blood samples and preparing them for lab testing while ensuring patient comfort and trust. You will be a vital part of a team committed to excellence in patient care, working in various locations across Tennessee. Ideal candidates will possess strong phlebotomy skills and a customer-focused mindset. If you thrive in a fast-paced environment and are flexible with travel, this position offers a unique opportunity to make a difference in patients' lives while advancing your career in the healthcare field.

Qualifications

• 3+ years of phlebotomy experience required, including pediatric and geriatric collections.
• Must have reliable transportation and valid driver license.

Responsibilities

• Draw quality blood samples and prepare specimens for lab testing.
• Maintain a safe and professional environment while interacting with patients.

Skills

Phlebotomy Skills

Customer Service

Independent Work

Decision Making

Organizational Skills

Education

High School Diploma

Medical Assistant Training

Phlebotomy Certification

Job description

Description/Comment: The Patient Services Representative III-Floater (PSR III) represents the face of our company to patients who come in, both as part of their health routine or for insights into life-defining health decisions. The PSR III draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures. The PSR III has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner. The PSR III will demonstrate Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information. Successful applicants may be assigned to a doctor's office, a patient service center or as business needs dictate.

Under the direction of the area supervisor, perform daily activities accurately and on time. Maintain a safe and professional environment. Performs with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures. Perform verification of patient demographic info / initials including patient signature post-venipuncture to verify tubes were labeled in their presence and that the name on the label is correct. Maintains required records and documentation. Demonstrates organizational commitment and promotes a positive image to patients, clients, employees and the public in general.

Job Requirements:

1. Ability to provide quality, error free work in a fast-paced environment.
2. Ability to work independently with minimal on-site supervision.
3. Excellent phlebotomy skills to include pediatric and geriatric.
4. Flexible and available based on staffing needs, which includes weekends, holidays, on-call and overtime.
5. Committed to all Policies & Procedures including Company dress code, Employee Health & Safety, and Everyday Excellence Guiding Principles.
6. Must be able to make decisions based on established procedures and exercise good judgment. Must have reliable transportation, valid driver license, and clean driving record, if applicable.
7. Travel and flexible hours required to work multiple locations and required to cover at Patient Service Center/In-Office Phlebotomy locations with minimal notice.
8. Capable of handling multiple priorities in a high-volume setting.
9. Must demonstrate Superior Customer Focus; ability to communicate openly and transparently with peers, supervisors and patients; ability to accelerate and embrace change; and knowledge of our business.

Training locations may vary based on trainer availability.

Required Education:

1. High school diploma or equivalent.
2. Medical training: medical assistant or paramedic training preferred.
3. Phlebotomy certification preferred. Required in California, Nevada, and Washington.

Work Experience:

1. Three years phlebotomy experience required, inclusive of pediatric, geriatric and capillary collections.
2. Minimum 2 years in a TRAVEL role strongly preferred.
3. Customer service in a retail or service environment preferred. Keyboard/data entry experience.

THIS IS A HEAVY TRAVEL POSITION OVER A VERY LARGE AREA OF TN. Coverage is from Portland, TN to Lawrenceburg, TN and also between Cookeville, TN and Dixon, TN. Very large travel area. Candidates will be reimbursed for mileage so they have to have reliable transportation.

EEO:

Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.

While Mindlance is an equal opportunity employer our clients require that we conduct background checks on all hires who receive a contingent offer of employment. It is understood that any offer extended by Mindlance is contingent on meeting the requirements set forth by the client which may include but are not necessarily limited to: criminal history (including sexual crimes), verification of social security number, employment verification, motor vehicle records (sales staff or any staff receiving car allowance), verification of education, professional licensure where applicable, and debarment authorities. This process is conducted to verify the accuracy of the information provided by the candidate. A guilty misdemeanor or felony conviction on an applicant's record does not in any way render the applicant ineligible for hire however all convictions will be escalated to the compliance team.

Offer of Employment Process

When making any offer of employment to a successful candidate, Mindlance staff is responsible to the hiring party to inform the candidate of the client's intent to extend a contingent offer of employment. Upon the successful completion of the background check and drug screen, the submission of all Mindlance paperwork along with any client specific documents the associate will be cleared for their assignment. Once the start instructions are received, which is typically the Friday prior to the candidate's start date the associate will receive starting instructions from the account management team.