Philanthropy Programs Coordinator

Socket.dev; California (MO); On-site; USD 50,000 - 54,000; Full time

Job summary

Filoli is seeking a Philanthropic Programs Coordinator to steward and expand our supporter community. You will oversee the Filoli Circle and Guild, ensuring exceptional donor experiences and smooth back-end operations.

Join us to manage onboarding, renewals, and event logistics, while coordinating communications and donor recognition across multiple teams.

Qualifications

• 2+ years in development, donor services, membership, events, or nonprofit administration.
• Proficiency with Google Workspace and Microsoft Office.
• Excellent written and verbal communication; strong cross-team collaboration.
• Commitment to donor stewardship and DEAI values in fundraising.

Responsibilities

• Manage day-to-day administration for Filoli Circle and Guild programs.
• Provide donor concierge service and handle inquiries and ticketing.
• Oversee member events from RSVPs to post-event follow-up.
• Maintain CRM records, track engagement KPIs, and process gifts.

Skills

Donor relations

Communication

Event coordination

Data management

Education

Bachelor's degree preferred

Tools

Google Suite

Microsoft Office

CRM / donor database

Ticketing systems

Blackbaud Altru

Job description

Join Our Team: Philanthropic Programs Coordinator

Filoli is seeking a warm, organized, and detail-oriented Philanthropic Programs Coordinator to help steward and expand our vibrant community of supporters. You’ll serve as the heart of operations for our Filoli Circle and Guild programs, crafting exceptional donor experiences and keeping our back-of-house systems running seamlessly.

The Details

Location: Gorgeous Filoli Historic House & Garden

Position Type: Full-time, Non-Exempt, Hourly, Benefit Eligible

Schedule: Full-time flexibility needed for occasional evening and weekend events

Hourly Range: $36.00 to $39.00 per hour (Depending upon candidate experience)

Reports to: Annual Giving Manager

What You’ll Do

• Program & Operations Coordination (40%):Manage day-to-day administration for the Filoli Circle and Guild programs, including member onboarding, renewals, benefit fulfillment, communications calendars, and feedback gathering.

• Donor Concierge Service (25%):Serve as a responsive, friendly point of contact for donor inquiries, tour requests, and ticketing. Coordinate custom behind-the-scenes touchpoints and ensure accurate donor recognition.

• Events & Engagement (20%):Oversee member event logistics from start to finish—managing RSVPs, registration, nametags, briefings, run-of-show materials, and post-event follow-up.

• Data, Records & Reporting (15%):Partner with Membership and Operations to maintain accurate CRM records, track engagement KPIs, process gifts, and generate insights for program growth.

What You Bring

• Background:2+ years of experience in development, donor services, membership, events, or nonprofit administration (Bachelor’s degree preferred, or equivalent combined experience).

• Technical Aptitude:Proficiency in Google Suite and Microsoft Office. Familiarity with donor databases, ticketing systems, or CRMs (Blackbaud Altru experience is a big plus).

• Communication & Collaboration:Exceptional written and verbal communication, high emotional intelligence, and a knack for cross-departmental teamwork.

• Core Values:A genuine passion for donor stewardship, ethical fundraising practices, and driving Diversity, Equity, Accessibility, and Inclusion (DEAI) across organizational culture.

Logistics & Requirements

• Schedule:Full-time flexibility needed for occasional evening and weekend events.

• Mobility & Licensing:Valid Driver’s License required. Must be comfortable sitting for extended computer work, walking across uneven outdoor terrain during events, and occasionally lifting up to 25 lbs.