Pharmacy Wellness & Customer Care Assistant

Harristeeter; Burlington (NC); On-site; USD 19,000 - 28,000; Full time

Job summary

Harris Teeter is seeking a pharmacy clerk to deliver world-class customer service and support the pharmacist in daily duties. You will handle reception, data entry, billing, and product dispensing while adhering to HIPAA and safety standards.

The role emphasizes accurate cash handling, customer care, and inventory management to ensure best value for customers and the store. Ideal candidates are 18+, with a high school diploma and the ability to manage confidential information, and possess prior

Qualifications

• Must be 18 years of age.
• High school diploma or equivalent.
• Ability to handle highly confidential information.
• Equivalent experience of a pharmacy clerk.

Responsibilities

• Support company health and wellness initiatives.
• Adhere to HIPAA regulations and policies.
• Assist pharmacist in responsibilities excluding professional judgement.
• Provide stellar customer experience with reception, data entry, adjudication, and dispensing.
• Follow cashier policies for electronic payments and cash handling.
• Triage calls and respond to inquiries as appropriate.
• Complete billing procedures to ensure best value for customer and company.
• Count, measure and prepare specified products using best practices.
• Maintain clean, organized workstations and customer waiting areas.
• Assist with computerized inventory management and ordering of medications and supplies.
• Follow safety regulations and report unsafe conditions.

Skills

Confidential information handling

Education

High School Diploma or equivalent

Job description

Harris Teeter is seeking a pharmacy clerk to deliver world-class customer service and support the pharmacist in daily duties. You will handle reception, data entry, billing, and product dispensing while adhering to HIPAA and safety standards.

The role emphasizes accurate cash handling, customer care, and inventory management to ensure best value for customers and the store. Ideal candidates are 18+, with a high school diploma and the ability to manage confidential information, and possess prior