Pharmacy Technician — Patient Care & Wellness Support

Harristeeter; Wake Forest (NC); On-site; USD 17,000 - 22,000; Full time

Job summary

Harris Teeter is seeking a pharmacy clerk to provide world-class customer service in a retail pharmacy setting. You will support the pharmacist, assist with reception, data entry, billing and product dispensing, and ensure accurate cash handling, coupons, and transactions in a compliant environment.

The role requires 18 years of age, a high school diploma or equivalent, and the ability to handle confidential information while following HIPAA guidelines and company policies.

Qualifications

• Must be 18 years of age
• High school diploma or equivalent
• Ability to handle highly confidential information
• Meets minimum state requirements to perform the functions related to the position
• Equivalent experience of a pharmacy clerk

Responsibilities

• Assist pharmacist in all responsibilities except those that require a pharmacist's professional judgement
• Provide a stellar customer experience while accurately and efficiently completing all steps of reception, data entry, adjudication, and product dispensing
• Understand and follow the company guidelines on the operation of the cash register and follow all cashier handling policies to prevent loss including tendering electronic fund transactions such as Credit/Debit Cards, EBT and Gift Cards, as well as cash and check transactions
• Understand and adhere to guidelines on accepting and tendering vendor coupons, limits on cash shortages and company shrink guidelines
• Answer phone and triage calls and answer inquiries as appropriate
• Complete billing procedures adequately to assure best value to the customer and the company
• Counting, measuring and preparing of specified product using company best practices
• Put away legend orders
• Maintain departmental standards including keeping clean and organized workstations and customer waiting areas
• Understand and follow the company guidelines on computerized inventory management, control, and ordering of all medications, devices , supplements and supplies
• Understand and perform ordering functions with primary and secondary wholesalers
• Comply with and reinforce all food safety, sanitation and safety regulations/guidelines/procedure and programs according to company, local, state, and federal health code regulations; identify unsafe conditions and notify store management
• Comply with local, state and federal regulations; report all illegal activity, including robbery, theft or fraud
• Must be able to perform the essential functions of this position with or without reasonable accommodation

Skills

Customer service

HIPAA regulations

Cash handling

Phone triage

Education

High school diploma or equivalent

Job description

Harris Teeter is seeking a pharmacy clerk to provide world-class customer service in a retail pharmacy setting. You will support the pharmacist, assist with reception, data entry, billing and product dispensing, and ensure accurate cash handling, coupons, and transactions in a compliant environment.

The role requires 18 years of age, a high school diploma or equivalent, and the ability to handle confidential information while following HIPAA guidelines and company policies.