Pharmacy Technician Supervisor

Dartmouth Health; Lebanon (NH); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical Insurance

Retirement plan

Tuition Reimbursement

Paid Time Off

Dental

Vision

Job summary

Dartmouth Health in Lebanon, New Hampshire is seeking a Supervisor of Pharmacy Technicians to lead pharmacy technician staff and oversee daily operations. The ideal candidate will have at least 3 years of supervisory and technician experience, with strong interpersonal and decision-making skills.

This full-time role requires effective problem-solving abilities and entails responsibilities including staff training, monitoring productivity, and ensuring compliance with regulations.

Benefits include medical insurance, retirement contributions, tuition reimbursement, and more.

Qualifications

• Minimum of 3 years of combined supervisory and technician experience in a pharmacy or equivalent preferred.
• Substantial knowledge of technician duties and demonstrated high level of precision, responsibility, efficiency, and judgment required.
• Effective problem solving, and change management abilities desired.
• Effective oral and written communication skills, as well as demonstrated interpersonal and team skills essential.

Responsibilities

• Coordinates and supervises the daily operations of pharmacy technician staff.
• Monitors productivity, quality of work and completion of assignments.
• Recruits, orients, trains and evaluates pharmacy staff.
• Participates in compliance and quality improvement activities of the department.
• Resolves customer complaints and ensures excellent customer service.

Education

Associates degree, or higher, in a management or health related field

Tools

Pharmacy Technician Certification (CPhT)

BLS certification

Job description

Dartmouth Inpatient Pharmacy is seeking a Supervisor of Pharmacy Technicians. The Supervisor of Pharmacy Technicians supervises pharmacy technician staff and workload in assigned, specialized shop/section of the department to ensure a safe and efficient operation.

This is a full time, 40-hour per week, benefitted non-exempt position. Monday-Friday 1pm-9:30pm.

#CPT, #Pharmacy Technician, #Dartmouth-Hitchcock Pharmacy

Benefits

• Medical Insurance: Two medical plans available through Anthem BC/BS – High Deductible Health Plan (HDHP) matched with a Health Savings Account and a PPO Plan with higher premiums and lower deductibles.
• Retirement: Employee contributions are vested immediately. Base employer contribution of 4% of biweekly pay plus biweekly matching contribution of 50% on up to 4% of pay (maximum match 2% of pay).
• Tuition Reimbursement: Up to $3,000 per year.
• Paid Time Off: Accrued per pay period based on hours worked, includes six paid holidays.
• Dental.
• Vision.

Responsibilities

• Coordinates and supervises the daily operations of pharmacy technician staff.
• In partnership with pharmacy manager, is accountable for the daily performance of medication preparation and dispensing activities.
• Monitors productivity, quality of work and completion of assignments.
• Ensures pharmacy work areas are appropriately maintained, medication distribution systems operate reliably and efficiently, and all legal and regulatory requirements for medication preparation and dispensing are continuously met.
• Recruits, orients, trains and evaluates pharmacy staff.
• Schedules staff and ensures appropriate staff coverage.
• Assists in the development and administration of departmental policies and procedures.
• Resolves operational and staff issues or conflicts.
• Works collaboratively with technicians to obtain suggestions and feedback on improving work processes.
• Oversees pharmacy staff development and promotes the advancement of pharmacy technician staff.
• Identifies areas where cost control and waste management practices would be effective, making recommendations and participating in process improvement.
• Participates in compliance and quality improvement activities of the department.
• Resolves customer complaints and works with staff to ensure excellent customer service.
• Perform the duties of the technician staff as needed.
• Performs other duties as required or assigned.

Qualifications

• Minimum of 3 years of combined supervisory and technician experience in a pharmacy or the equivalent preferred.
• Associates degree, or higher, in a management or health related field preferred.
• Substantial knowledge of technician duties and demonstrated high level of precision, responsibility, efficiency, and judgment required.
• Demonstrated ability to work independently and possess the ability to set priorities and make critical decision.
• Effective problem solving, and change management abilities desired.
• Effective oral and written communication skills, as well as demonstrated interpersonal and team skills essential.
• Pharmacy Technician Certification (CPhT and NH Board of Pharmacy) required.
• BLS within 30 days of hire in the Retail or Specialty Pharmacy if required to administer immunizations.