Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens; Xenia (OH); On-site; USD 30,000 - 45,000; Full time

Job summary

Walgreens is seeking Pharmacy Technicians to enhance patient care and customer service. This role involves assisting pharmacists, engaging with customers, and ensuring compliance with regulations. Join a supportive environment with training programs to advance your career in healthcare.

Benefits

Pharmacy Technician Training Program

Continuing Education Credits

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible hours, including evenings and weekends.

Responsibilities

• Assist the pharmacist in the practice of pharmacy under supervision.
• Engage customers and patients to ensure a positive experience.
• Support inventory management activities and maintain pharmacy environment.

Skills

Customer Service

Communication

Teamwork

Education

PTCB Certification

Job description

Our pharmacy technician positions have undergone an exciting transformation, moving from a transaction-based environment to a much more patient-centric one. As a Walgreens Pharmacy Technician or Pharmacy Technician Apprentice, you'll be front and center – interacting with our customers and developing strong patient relationships. Pharmacy is the core of our business, and our pharmacy technicians enjoy all the tools and support – including the latest technology – to grow their careers and reach their goals.

Walgreens is proud to invest & champion an “earn while you learn” Pharmacy Technician Training Program recognized by ASHP & Department of Labor. This apprenticeship program gives you an entry point to a career in health care by guiding you in taking steps towards becoming a Pharmacy Technician Certification Board (PTCB) Certified Pharmacy Technician and helping you maintain the high level of skill required in the pharmacy care industry. Arming you with a nationally recognized, portable credential that will help you advance your career.

Whether you are new to working in pharmacies or are an experienced Pharmacy Technician, apply now! Walgreens will train you to use your skills and talents to serve and care for our patients and customers. The courses, learning activities, and resources provided in our pharmacy technician training program are designed to give you foundational and advanced knowledge, skills, and on-the-job experiences to prepare you for certification as a pharmacy technician.

Responsibilities include:

1. In accordance with state and federal regulations, assist the pharmacist, under direct supervision, in the practice of pharmacy. Assist in other Pharmacy Department duties per company policies.
2. Use pharmacy systems to obtain patient and drug information, process prescriptions, and, if PTCB certified, assist and coach other pharmacy technicians and cashiers.
3. Deliver a distinctive and delightful customer experience.

Customer Experience

• Engage customers and patients, greet them, offer assistance, resolve issues, and answer questions to ensure a positive experience.
• Share customer service best practices with team members to enhance service quality.
• Develop strong relationships with valuable customers.

Operations

• Assist in pharmacy practice under supervision, ensuring compliance with policies and regulations.
• Perform duties such as entering patient and drug information, filling prescriptions, verifying medicines, and assisting with workflow.
• Report prescription errors immediately and adhere to error and quality policies.
• Handle sales transactions, assist customers in locating products, and process third-party claims.
• Support inventory management activities and maintain proper storage and handling of pharmaceuticals.
• Assist in clinical services, including sample collection and coordination with healthcare providers.
• Develop relationships with the medical community through outreach and detailing.
• Maintain a clean and organized pharmacy environment.
• Follow all company policies and maintain respectful coworker relationships.
• Complete assigned tasks and special projects as needed.

Training & Personal Development

• Earn and maintain PTCB certification or state registration, with certification required for promotion to senior technician.
• Attend training sessions and earn continuing education credits to stay current in healthcare and pharmacy developments.

• Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
• Willingness to work flexible hours, including evenings and weekends.