Certified Pharmacy Technician

Insight Global; United States; Remote; USD 10,000 - 60,000; Full time

Job summary

Join a forward-thinking company as a Remote Certified Pharmacy Technician, where you'll play a vital role in enhancing patient care through effective communication and support. This exciting position involves making outbound calls to patients and healthcare providers, ensuring medication adherence, and providing exceptional customer service. You'll work independently while collaborating with a dedicated team, all within a supportive environment that values continuous learning. With a full-time schedule and competitive hourly pay, this role offers a unique opportunity to make a real difference in the healthcare industry.

Benefits

Medical insurance

Dental insurance

Vision insurance

401(k) with employer matching

Paid sick leave

Flexible spending accounts (HSA, FSA, DCFSA)

Qualifications

• Must have retail experience and be a certified pharmacy technician.
• Ability to handle high patient call volume (60+ calls daily).

Responsibilities

• Make outbound calls to patients and providers for medication adherence.
• Answer inbound customer support requests and resolve medication-related issues.

Skills

Retail Pharmacy experience

Certified Pharmacy Tech

Excellent written and oral communication skills

Strong computer skills

Knowledge of basic medical terminology

Ability to work independently

Team player mindset

Tools

Microsoft 365

Google Workspace

Job description

This range is provided by Insight Global. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$17.00/hr - $21.00/hr

Hiring Remote Certified Pharmacy Techs for Medication Adherence Calls.

*Must have retail experience, certified pharm tech, and experienced with Medication Adherence.

Full Time Schedule:

Mon - Friday (could include a Saturday)

8 hours per day shift (8-5 or 9-6) EST OR PST

Requirements:

• Certified Pharmacy Tech
• Retail Pharmacy experience
• High patient call volume (inbound and outbound calls 60+ on average)
• Knowledge of basic medical terminology and medication names (brand and generic)
• Excellent written and oral communication skills
• Strong computer skills, including proficiency in the Microsoft 365 and Google Workspace
• A team player mindset with the ability to work independently
• Ability to work 40 hours/week (Monday-Saturday)

Overview:

Insight Global is seeing a Remote Certified Pharmacy Technician to support a healthcare startup client on a contract to perm assignment. Under the supervision of a Pharmacist Team Lead and Head of Operations, you will be responsible for making outbound calls to patients, providers, and pharmacies to intervene in patient cases identified using risk stratification algorithms. These interventions may involve obtaining and recording health and contact information, scheduling appointments, resolving medication-related issues, and performing patient engagement activities. In addition to patient interactions, you will be responsible for answering inbound customer support requests, preparing and mailing letters, and other assigned duties. All members of the Clinical Care team are expected to communicate effectively, maintain a cooperative working relationship with clients and colleagues, be respectful and accept constructive feedback professionally, and continuously learn new skills to deliver quality customer service and patient care.

Apply today for more info!

Hourly Compensation: $18/hr - $21/hr

Exact compensation may vary based on several factors, including skills, experience, and education.

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Customer Service and Health Care Provider

Referrals increase your chances of interviewing at Insight Global by 2x

Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

Get notified when a new job is posted.

Sign in to set job alerts for “Pharmacy Technician” roles.

Pharmacy Technician (Remote in NH or MA), Remote Pharmacy Technician - Amazon Pharmacy

Pharmacy Technician (Remote in NH or MA), Remote Pharmacy Technician - Amazon Pharmacy

Remote Certified Pharmacy Technician - Start of Care

Specialist I, Prior Authorization-Lumicera

MTM Clinical Specialist - Remote Call Center

Remote Certified Pharmacy Technician - Start of Care

Remote Certified Pharmacy Technician - Start of Care (12:00PM - 8:30PM EST)

Remote Certified Pharmacy Technician - Start of Care (12:00PM - 8:30PM EST)

Clinical Pharmacist, Formulary Management

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.