Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens; Newcastle (OK); On-site; USD 30,000 - 40,000; Full time

Job summary

Walgreens is seeking Pharmacy Technicians to enhance patient care through a customer-centric approach. This role involves assisting pharmacists, engaging with customers, and participating in a comprehensive training program leading to PTCB certification. Ideal candidates will thrive in a dynamic pharmacy environment, ensuring compliance and delivering exceptional service.

Benefits

Training Program

Career Advancement Opportunities

Qualifications

• Fluency in English required.
• Willingness to work flexible hours, including evenings and weekends.

Responsibilities

• Assist the pharmacist in pharmacy practice under supervision.
• Engage customers and resolve issues for a positive experience.
• Support inventory management and clinical services.

Skills

Customer Service

Communication

Pharmacy Operations

Education

PTCB Certification

Job description

Our pharmacy technician positions have undergone an exciting transformation, moving from a transaction-based environment to a much more patient-centric one. As a Walgreens Pharmacy Technician or Pharmacy Technician Apprentice, you'll be front and center – interacting with our customers and developing strong patient relationships. Pharmacy is the core of our business, and our pharmacy technicians enjoy all the tools and support – including the latest technology – to grow their careers and reach their goals.

Walgreens is proud to invest & champion an “earn while you learn” Pharmacy Technician Training Program recognized by ASHP & Department of Labor. This apprenticeship program gives you an entry point to a career in health care by guiding you in taking steps towards becoming a Pharmacy Technician Certification Board (PTCB) Certified Pharmacy Technician and helping you maintain the high level of skill required in the pharmacy care industry. Arming you with a nationally recognized, portable credential that will help you advance your career.

Whether you are new to working in pharmacies or are an experienced Pharmacy Technician, apply now! Walgreens will train you to use your skills and talents to serve and care for our patients and customers. The courses, learning activities, and resources provided to you in our pharmacy technician training program are designed to give you foundational and advanced knowledge, skills, and on-the-job experiences you need to prepare to become a certified pharmacy technician.

Responsibilities include:

1. In accordance with state and federal regulations, assist the pharmacist, under direct supervision, in the practice of pharmacy. Assist the pharmacist in the performance of other Pharmacy Department duties in accordance with Company policies and procedures.
2. Use pharmacy systems to obtain patient and drug information and process prescriptions. If PTCB certified, assist and coach pharmacy technicians in operating pharmacy systems and cashiers in operating the pharmacy cash registers.
3. Model and deliver a distinctive and delightful customer experience.

Customer Experience

• Engage customers and patients by greeting them and offering assistance with products and services. Resolve customer issues and answer questions to ensure a positive customer experience.
• Share customer service best practices with team members to deliver a delightful experience, including interpersonal habits and Walgreens service traits.
• Develop strong relationships with valuable customers.

Operations

• Assist in pharmacy practice under supervision, ensuring compliance with policies and regulations.
• Perform duties such as entering patient and drug information, filling prescriptions, verifying medicines, and checking for interactions.
• Report prescription errors immediately and adhere to policies regarding pharmacy errors and quality improvement.
• Handle sales transactions, assist customers in locating products, and process third-party claims efficiently.
• Support inventory management activities and maintain knowledge of asset protection techniques.
• Assist in clinical services, including sample collection and coordination with healthcare providers.
• Develop relationships with the medical community through outreach and detailing.
• Maintain the cleanliness and orderliness of the pharmacy environment.
• Comply with all policies and complete assigned tasks.

Training & Personal Development

• Earn and maintain PTCB certification through the training program and/or state certification. Certification is required for promotion to senior technician.
• Attend training sessions and acquire continuing education credits to stay current in healthcare and pharmacy developments.

Additional requirements include fluency in English (except in Puerto Rico) and willingness to work flexible hours, including evenings and weekends.