Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens; Edmond (OK); On-site; USD 30,000 - 40,000; Full time

Job summary

Walgreens is seeking Pharmacy Technicians to provide exceptional patient care and support in a dynamic pharmacy environment. The role involves assisting pharmacists, engaging with customers, and participating in a comprehensive training program to achieve certification. Join a team that values personal development and patient relationships.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willing to work flexible hours, including evenings and weekends.

Responsibilities

• Assist the pharmacist in the practice of pharmacy under supervision.
• Engage customers and resolve issues to ensure a positive experience.
• Support inventory management and pharmacy maintenance.

Skills

Customer Service

Communication

Teamwork

Education

PTCB Certification

Job description

Our pharmacy technician positions have undergone an exciting transformation, moving from a transaction-based environment to a much more patient-centric one. As a Walgreens Pharmacy Technician or Pharmacy Technician Apprentice, you'll be front and center – interacting with our customers and developing strong patient relationships. Pharmacy is the core of our business, and our pharmacy technicians enjoy all the tools and support – including the latest technology – to grow their careers and reach their goals.

Walgreens is proud to invest & champion an “earn while you learn” Pharmacy Technician Training Program recognized by ASHP & Department of Labor. This apprenticeship program provides an entry point to a career in healthcare by guiding you towards becoming a Pharmacy Technician Certification Board (PTCB) Certified Pharmacy Technician and helping you maintain the high skill level required in the pharmacy care industry. It equips you with a nationally recognized, portable credential to advance your career.

Whether you are new to pharmacies or an experienced Pharmacy Technician, apply now! Walgreens will train you to use your skills and talents to serve and care for our patients and customers. The courses, learning activities, and resources in our pharmacy technician training program are designed to give you foundational and advanced knowledge, skills, and on-the-job experiences needed to prepare for certification as a pharmacy technician.

Responsibilities include:

1. In accordance with state and federal regulations, assist the pharmacist, under direct supervision, in the practice of pharmacy. Assist in other Pharmacy Department duties per company policies.
2. Use pharmacy systems to obtain patient and drug information and process prescriptions. If PTCB certified, assist and coach other pharmacy technicians and cashiers in system operation.
3. Deliver a distinctive and delightful customer experience.

Customer Experience

• Engage customers and patients by greeting them and offering assistance. Resolve issues and answer questions to ensure a positive experience.
• Share customer service best practices with team members, including interpersonal habits and Walgreens service traits.
• Develop strong relationships with valuable customers.

Operations

• Assist in pharmacy practice under supervision, ensuring compliance with policies and regulations.
• Perform duties like entering patient and drug info, filling prescriptions, verifying medicines, and managing workflow.
• Report prescription errors immediately and adhere to error and quality policies.
• Handle sales transactions, assist customers in locating products, and process third-party claims.
• Support inventory management, including ordering and checking shipments.
• Assist in clinical services, including sample collection and coordination with healthcare providers.
• Maintain good relationships with the medical community and support pharmacy maintenance and cleanliness.
• Complete assigned tasks and support the pharmacy team as needed.

Training & Personal Development

• Earn and maintain PTCB certification through our training program and/or state registration. Certification is required for promotion to senior technician.
• Attend training and acquire continuing education credits to stay updated on healthcare and pharmacy developments.

• Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
• Willing to work flexible hours, including evenings and weekends.