Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens; New York (NY); On-site; USD 35,000 - 50,000; Full time

Job summary

Walgreens is seeking Pharmacy Technicians and Apprentices to join their patient-centric team. The role involves assisting pharmacists, engaging customers, and maintaining high standards of pharmacy practice. Training programs are available to help candidates achieve certification and advance their careers in healthcare.

Qualifications

• Fluency in English required.
• Willingness to work flexible hours, including evenings and weekends.

Responsibilities

• Assisting the pharmacist under supervision in pharmacy practice.
• Engaging customers and resolving issues to ensure satisfaction.
• Maintaining PTCB certification through training.

Skills

Customer Service

Communication

Teamwork

Attention to Detail

Education

Pharmacy Technician Certification

Job description

Our pharmacy technician positions have undergone an exciting transformation, moving from a transaction-based environment to a much more patient-centric one. As a Walgreens Pharmacy Technician or Pharmacy Technician Apprentice, you'll be front and center – interacting with our customers and developing strong patient relationships. Pharmacy is the core of our business, and our pharmacy technicians enjoy all the tools and support – including the latest technology – to grow their careers and reach their goals.

Walgreens is proud to invest & champion an “earn while you learn” Pharmacy Technician Training Program recognized by ASHP & Department of Labor. This apprenticeship program provides an entry point to a career in healthcare by guiding you towards becoming a Pharmacy Technician Certified by the Pharmacy Technician Certification Board (PTCB) and helping you maintain the high skill level required in the industry. It equips you with a nationally recognized, portable credential to advance your career.

Whether you are new to pharmacy work or an experienced technician, apply now! Walgreens will train you to use your skills and talents to serve and care for our patients and customers. Our training program offers courses, learning activities, and resources designed to give you foundational and advanced knowledge, skills, and on-the-job experience to prepare for certification.

Responsibilities include:

1. Assisting the pharmacist, under direct supervision, in the practice of pharmacy in accordance with state and federal regulations, and assisting with other Pharmacy Department duties per company policies.
2. Using pharmacy systems to obtain patient and drug information, process prescriptions, and, if PTCB certified, coaching other pharmacy technicians and cashiers in system operations.
3. Delivering a distinctive and delightful customer experience.

Customer Experience

• Engaging customers by greeting them and offering assistance, resolving issues, and answering questions to ensure satisfaction.
• Sharing customer service best practices with team members, including interpersonal habits and Walgreens service traits.
• Developing strong relationships with valuable customers.

Operations

• Assisting in pharmacy practice under supervision, including entering patient and drug info, filling prescriptions, verifying accuracy, and checking for interactions.
• Reporting prescription errors immediately and adhering to policies related to dispensing and quality improvement.
• Handling sales transactions, assisting customers in locating products, and processing third-party claims efficiently.
• Supporting inventory management, clinical services, and maintaining a clean, organized pharmacy environment.
• Building relationships with healthcare providers and supporting outreach efforts.

Training & Personal Development

• Maintaining PTCB certification through our training program and/or state certification, with promotion contingent upon certification where applicable.
• Attending training sessions, acquiring continuing education credits, and staying informed about healthcare developments.

• Fluency in reading, writing, and speaking English (except in Puerto Rico).
• Willingness to work flexible hours, including evenings and weekends.