Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens; Memphis (TN); On-site; USD 30,000 - 45,000; Full time

Job summary

Join a leading pharmacy as a Pharmacy Technician or Apprentice, where you'll interact directly with customers and develop strong relationships. This role offers a comprehensive training program, assisting in pharmacy operations while ensuring excellent customer service. Ideal for those looking to advance in healthcare, with flexible hours and support for certification.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willing to work flexible hours, including evenings and weekends.

Responsibilities

• Assist the pharmacist in the practice of pharmacy under supervision.
• Engage customers and patients, resolving issues and answering questions.
• Support inventory management and maintain the pharmacy environment.

Skills

Customer Service

Communication

Education

Pharmacy Technician Certification

Job description

Our pharmacy technician positions have undergone an exciting transformation, moving from a transaction-based environment to a much more patient-centric one. As a Walgreens Pharmacy Technician or Pharmacy Technician Apprentice, you'll be front and center – interacting with our customers and developing strong patient relationships. Pharmacy is the core of our business, and our pharmacy technicians enjoy all the tools and support – including the latest technology – to grow their careers and reach their goals.

Walgreens is proud to invest & champion an “earn while you learn” Pharmacy Technician Training Program recognized by ASHP & Department of Labor. This apprenticeship program gives you an entry point to a career in health care by guiding you in taking steps towards becoming a Pharmacy Technician Certification Board (PTCB) Certified Pharmacy Technician and helping you maintain the high level of skill required in the pharmacy care industry. Arming you with a nationally recognized, portable credential that will help you advance your career.

Whether you are new to working in pharmacies or are an experienced Pharmacy Technician, apply now! Walgreens will train you to use your skills and talents to serve and care for our patients and customers. The courses, learning activities, and resources provided to you in our pharmacy technician training program are designed to give you foundational and advanced knowledge, skills, and on-the-job experiences you need to prepare to become a certified pharmacy technician.

Responsibilities include:

1. In accordance with state and federal regulations, assist the pharmacist, under direct supervision, in the practice of pharmacy. Assist the pharmacist in the performance of other Pharmacy Department duties in accordance with Company policies and procedures.
2. Use pharmacy systems to obtain patient and drug information and process prescriptions. If PTCB certified, assist and coach pharmacy technicians in operating pharmacy systems and cashiers in operating the pharmacy cash registers.
3. Model and deliver a distinctive and delightful customer experience.

Customer Experience

• Engage customers and patients by greeting them and offering assistance with products and services. Resolve customer issues and answer questions to ensure a positive customer experience.
• Share customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits and Walgreens service traits.
• Develop strong relationships with most valuable customers.

Operations

• Assist in the practice of pharmacy under the supervision of the pharmacist, in accordance with regulations and policies.
• Perform duties such as entering patient and drug information, filling prescriptions, verifying medicines, and checking for interactions.
• Report prescription errors immediately and adhere to policies related to pharmacy errors and quality improvement.
• Adhere to Good Faith Dispensing policies during prescription activities.
• Register sales, handle cash, and assist customers in locating products.
• Handle non-urgent phone calls and process claims for third-party prescription services.
• Support inventory management activities, including ordering, unpacking, and storing pharmaceuticals.
• Assist in administering clinical services and coordinate with healthcare providers as needed.
• Maintain the pharmacy environment, ensuring it is stocked, clean, and orderly.
• Comply with all policies and maintain respectful relationships with coworkers.
• Complete any other assigned tasks and special projects.

Training & Personal Development

• Earn and maintain PTCB certification through the designated training program and/or state certification/registration.
• Attend training sessions and acquire continuing education credits to stay current in healthcare and pharmacy developments.

Additional requirements: Must be fluent in reading, writing, and speaking English (except in Puerto Rico). Willing to work flexible hours, including evenings and weekends.