Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens; Jacksonville (FL); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking dedicated Pharmacy Technicians to join their team in a patient-focused environment. This role emphasizes strong customer relationships and operational excellence, providing the necessary training and support to advance your career in healthcare. With a focus on professional development, you will have the opportunity to earn while you learn through a recognized training program. If you are passionate about making a difference in the lives of patients and customers, this position offers a rewarding pathway to becoming a certified pharmacy technician.

Qualifications

• Assist pharmacists in pharmacy practices under supervision.
• Engage with customers to ensure a positive experience.

Responsibilities

• Process prescriptions and assist in pharmacy operations.
• Support inventory management and maintain pharmacy cleanliness.

Skills

Customer Service

Pharmacy Operations

Communication Skills

Attention to Detail

Team Collaboration

Education

High School Diploma or Equivalent

Tools

Pharmacy Systems

Job description

Our pharmacy technician positions have undergone an exciting transformation, moving from a transaction-based environment to a much more patient-centric one. As a Walgreens Pharmacy Technician or Pharmacy Technician Apprentice, you'll be front and center – interacting with our customers and developing strong patient relationships. Pharmacy is the core of our business, and our pharmacy technicians enjoy all the tools and support – including the latest technology – to grow their careers and reach their goals.

Walgreens is proud to invest & champion an “earn while you learn” Pharmacy Technician Training Program recognized by ASHP & Department of Labor. This apprenticeship program provides an entry point to a career in health care, guiding you towards becoming a Pharmacy Technician Certification Board (PTCB) Certified Pharmacy Technician and helping you maintain the high skill level required in the pharmacy care industry. It equips you with a nationally recognized, portable credential to advance your career.

Whether you are new to pharmacies or an experienced Pharmacy Technician, apply now! Walgreens will train you to use your skills and talents to serve and care for our patients and customers. The courses, learning activities, and resources in our pharmacy technician training program are designed to give you foundational and advanced knowledge, skills, and on-the-job experiences needed to prepare for certification as a pharmacy technician.

Minimum Responsibilities

1. Assist the pharmacist, under direct supervision, in the practice of pharmacy in accordance with state and federal regulations and company policies.
2. Use pharmacy systems to obtain patient and drug information and process prescriptions. If PTCB certified, assist and coach other pharmacy technicians and cashiers in pharmacy system operations.
3. Model and deliver a distinctive and delightful customer experience.

Customer Experience

• Engage customers and patients by greeting them, offering assistance, resolving issues, and ensuring a positive experience.
• Share customer service best practices with team members, including interpersonal habits and Walgreens service traits.
• Develop strong relationships with valuable customers.

Operations

• Assist in pharmacy practices under pharmacist supervision, including entering patient and drug information, filling prescriptions, verifying medicines, and checking for interactions.
• Report prescription errors immediately and adhere to policies regarding pharmacy errors and quality improvement.
• Handle cash register transactions, assist customers in locating products, and process third-party prescription claims.
• Support inventory management activities, including ordering, unpacking, and storing pharmaceuticals.
• Assist in clinical services, including sample collection and coordination with healthcare providers.
• Develop relationships with the medical community through outreach and detailing.
• Maintain the cleanliness and order of the pharmacy environment.
• Follow all company policies and complete assigned tasks.

Training & Personal Development

• Earn and maintain PTCB certification through our training program or other state requirements. Certification is a condition for promotion to senior technician.
• Attend training sessions and acquire continuing education credits to stay current with healthcare and pharmacy developments.

Additional requirements include fluency in reading, writing, and speaking English (except in Puerto Rico), and willingness to work flexible hours, including evenings and weekends.