Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens; Houston (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking dedicated Pharmacy Technicians to join their team in a patient-centric environment. This role offers a unique opportunity to engage with customers and develop strong relationships while providing essential pharmacy services. With a commitment to training and career advancement, the company offers an 'earn while you learn' program that equips you with the skills needed to excel in the pharmacy field. If you are passionate about healthcare and eager to make a difference, this position is perfect for you. Join a supportive team that values your growth and success.

Qualifications

• Must be fluent in English, willing to work flexible hours including evenings and weekends.
• Participate in training sessions and earn continuing education credits.

Responsibilities

• Assist the pharmacist in pharmacy practice under supervision.
• Engage customers and provide a distinctive customer experience.
• Manage telephone inquiries and assist in workflow management.

Skills

Customer Service

Pharmacy Systems

Communication Skills

Education

High School Diploma

PTCB Certification

Job description

Our pharmacy technician positions have undergone an exciting transformation, moving from a transaction-based environment to a much more patient-centric one. As a Walgreens Pharmacy Technician or Pharmacy Technician Apprentice, you'll be front and center – interacting with our customers and developing strong patient relationships. Pharmacy is the core of our business, and our pharmacy technicians enjoy all the tools and support – including the latest technology – to grow their careers and reach their goals.

Walgreens is proud to invest & champion an “earn while you learn” Pharmacy Technician Training Program recognized by ASHP & the Department of Labor. This apprenticeship program provides an entry point to a career in health care, guiding you towards becoming a Pharmacy Technician Certification Board (PTCB) Certified Pharmacy Technician and helping you maintain the high skill level required in the industry. It equips you with a nationally recognized, portable credential that will support your career advancement.

Whether you are new to pharmacy work or an experienced technician, apply now! Walgreens will train you to use your skills and talents to serve and care for our patients and customers. The courses, activities, and resources in our training program are designed to give you the foundational and advanced knowledge, skills, and on-the-job experience needed to become a certified pharmacy technician.

Responsibilities

1. Assist the pharmacist, under direct supervision, in the practice of pharmacy, in accordance with state and federal regulations. Support other Pharmacy Department duties per company policies.
2. Use pharmacy systems to obtain patient and drug information, process prescriptions, and, if PTCB certified, assist and coach other pharmacy technicians and cashiers.
3. Deliver a distinctive and delightful customer experience.

Customer Experience

• Engage customers and patients, greet them, and offer assistance. Resolve issues and answer questions to ensure a positive experience.
• Share customer service best practices with team members, including interpersonal habits and Walgreens service traits.
• Develop strong relationships with valuable customers.

Operations

• Assist in pharmacy practice under supervision, ensuring compliance with policies and procedures.
• Perform duties such as entering patient and drug information, filling prescriptions, verifying medicines, and assisting in workflow management.
• Report prescription errors immediately and adhere to error and quality improvement policies.
• Handle sales registration, cash handling, and assist customers in locating products.
• Manage telephone inquiries, process third-party claims, and support inventory management activities.
• Assist in clinical services, including sample collection and coordination with healthcare providers.
• Support relationship building with the medical community and maintain a clean, stocked, and orderly pharmacy environment.
• Follow all company policies, maintain respectful coworker relationships, and complete assigned tasks.

Training & Personal Development

• Earn and maintain PTCB certification through the designated training program and/or state certification. Certification may be required for promotion.
• Attend training sessions and acquire continuing education credits to stay updated on healthcare and pharmacy developments.

• Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
• Willingness to work flexible hours, including evenings and weekends, is required.