Pharmacy Technician - Patient Advocacy Coordinator

Onco360; Woodridge (IL); Hybrid; USD 32,000 - 39,000; Full time

Benefits offered by this job

401k

Paid Time Off

Tuition Reimbursement

Quarterly Incentive Bonus

Referral Incentive Program

Life Insurance

Job summary

Onco360 Pharmacy in Woodridge, IL is seeking a Pharmacy Technician - PAP (Patient Advocacy Coordinator). This full-time role supports patients in accessing financial resources for pharmacy co-pays and helps navigate manufacturer and nonprofit programs.

Remote work may be possible after initial on-site training. You will work with cross-functional teams, explain insurance benefits, and assist with applications.

Qualifications

• High School Diploma or GED required.
• 1+ year of patient assistance program or patient advocacy experience.
• Registration with Board of Pharmacy as required by state law.
• Strong communication, organization, and customer service skills.

Responsibilities

• Assist patients and families in accessing financial resources for pharmacy co-pays.
• Explain insurance benefits and co-pay structures to patients.
• Maintain patient demographic and insurance data in CPR+ and other systems.
• Collaborate with pharmacy operations and cross-functional teams for seamless service.

Skills

Communication skills

Organizational skills

Customer service

Education

High School Diploma or GED

Job description

Location: Woodridge, IL

Job Id:5625

# of Openings:1

Join a mission-driven team making a difference in the lives of cancer patients. Onco360 is continuing to grow, and we're seeking new team members.

Sign-On Bonus: $5,000 for employees starting before October 31, 2026.

Pharmacy Technician - PAP (Patient Advocacy Coordinator) – Onco360 Pharmacy
Woodridge, IL| Full-Time| Mon - Fri 10:30am to 7pm CST

Salary Starting at $23.00/hr and up

Onco360, a leading oncology pharmacy, is seeking a Pharmacy Technician with PAP experience to fill our role of Patient Advocacy Coordinator. Candidate to live within commuting distance of our Woodridge pharmacy. Remote work possible after initial on-site training.

Company Benefits

• 401k opportunity
• Paid Time Off and Paid Holidays
• Tuition Reimbursement
• Quarterly Incentive Bonus
• Referral Incentive Program
• Company Paid Life Insurance; and Short/Long-Term Disability

Why Join Us?

• A career with purpose: Help patients access life-saving medications.
• Supportive culture: We value teamwork, respect, integrity, and passion.
• Growth opportunities: We invest in your professional and personal development.

What You’ll Do

The Patient Advocacy Coordinator is responsible for assisting patients and/or families to access financial resources for Pharmacy co-pays. The Advocacy Coordinator assists patients who may qualify for assistance through Not for Profit Organizations and Manufacturer Programs. They are responsible for navigating the system to find resources that best fits the patient’s needs, aid patients by explaining the process, assist in filling out applications and going over the documents that will be required to complete the application.

How You’ll Do This

• Practice first call resolution to assist patients and families in securing financial assistance for pharmacy co-pays.
• Maintain a working knowledge of health insurance and pharmacy benefit coverage, cancer diagnoses and drugs used in their treatment.
• Support applications for nonprofit and manufacturer assistance programs.
• Provide clear explanations of insurance benefits and co-pay structures.
• Maintain accurate patient demographic and insurance data in CPR+.
• Collaborate with pharmacy operations and cross-functional teams to ensure seamless service.

What You Bring

Required:

• High School Diploma or GED
• 1+ years of patient assistance program or patient advocacy experience
• Registration with Board of Pharmacy (as required by state law)
• Strong communication, organization, and customer service skills

Preferred:

• 3+ years of patient assistance or advocacy experience
• Specialty pharmacy experience

#Company Values: Teamwork, Respect, Integrity, Passion