Pharmacy Patient Advocacy Coordinator

Onco360 Oncology Pharmacy; Buffalo (NY); On-site; USD 32,000 - 41,000; Full time

Benefits offered by this job

401k opportunity

Paid Time Off and Paid Holidays

Tuition Reimbursement

Quarterly Incentive Bonus

Referral Incentive Program

Company Paid Life Insurance; Short//LO

Job summary

Onco360 Oncology Pharmacy in Buffalo, NY is seeking a Patient Financial Advocacy Coordinator to help patients access financial resources for co-pays. The role involves navigating nonprofit and manufacturer assistance programs and guiding patients through the application process.

The position starts on-site with potential remote work after training; 1+ year advocacy experience plus a high school diploma are preferred.

Qualifications

• 1+ year of patient assistance or advocacy experience.
• Registration with Board of Pharmacy as required by state law.
• Strong communication, organizational and customer service skills.

Responsibilities

• Assist patients in accessing financial resources for pharmacy co-pays.
• Support applications for nonprofit and manufacturer assistance programs.
• Provide clear explanations of insurance benefits and co-pay structures.
• Maintain accurate patient demographic and insurance data; collaborate with teams.

Skills

Patient advocacy

Communication

Customer service

Organization

Education

High School Diploma or GED

Job description

Location: Buffalo, NY

Job Id:5517

# of Openings:1

Patient Financial Advocacy Coordinator / Patient Assistance Program – Onco360 Pharmacy
Buffalo/Amherst, NY | Full-Time | Mon - Fri 11:30am to 8pm EST

Salary Starting at $23.00/hr and up

Sign-On Bonus: $5,000 for employees starting before September 30, 2026.

Onco360, a leading oncology pharmacy, is seeking a Patient Financial Advocacy Coordinator candidate to live within commuting distance of our Buffalo pharmacy. Remote work possible after initial on-site training.

Company Benefits

• 401k opportunity
• Paid Time Off and Paid Holidays
• Tuition Reimbursement
• Quarterly Incentive Bonus
• Referral Incentive Program
• Company Paid Life Insurance; and Short/Long-Term Disability

Why Join Us?

• A career with purpose: Help patients access life-saving medications.
• Supportive culture: We valueteamwork, respect, integrity, and passion.
• Growth opportunities: We invest in your professional and personal development.

What You’ll Do

The Patient Financial Advocacy Coordinator is responsible for assisting patients and/or families to access financial resources for Pharmacy co-pays. The Advocacy Coordinator assists patients who may qualify for assistance through Not for Profit Organizations and Manufacturer Programs. They are responsible for navigating the system to find resources that best fits the patient’s needs, aid patients by explaining the process, assist in filling out applications and going over the documents that will be required to complete the application.

How You’ll Do This

• Practice first call resolution to assist patients and families in securing financial assistance for pharmacy co-pays.
• Maintain a working knowledge of health insurance and pharmacy benefit coverage, cancer diagnoses and drugs used in their treatment.
• Support applications for nonprofit and manufacturer assistance programs.
• Provide clear explanations of insurance benefits and co-pay structures.
• Maintain accurate patient demographic and insurance data in CPR+.
• Collaborate with pharmacy operations and cross-functional teams to ensure seamless service.

What You Bring

• High School Diploma or GED
• 1+ years of patient assistance or advocacy experience
• Registration with Board of Pharmacy (as required by state law)
• Strong communication, organizational, and customer service skills

Preferred:

• 3+ years of patient assistance or advocacy experience