Patient Financial Advocacy Coordinator

Onco360; Louisville (KY); Hybrid; USD 45,000 - 49,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k opportunity

Paid Time Off and Paid Holidays

Tuition Reimbursement

Quarterly Incentive Bonus

Paid Volunteer Day

Referral Incentive Program

Company Paid Life Insurance

Short/Long-Term Disability

Job summary

Onco360 is seeking a Patient Financial Advocacy Coordinator to help patients access financial resources for pharmacy co-pays in Louisville. The role supports nonprofit and manufacturer programs and explains insurance benefits to patients.

Remote work may be possible after on-site training. This full-time position offers a sign-on bonus and a starting wage of $22/hour, with opportunities to grow in a mission-driven oncology pharmacy.

Qualifications

• High School Diploma or GED is required.
• 1+ years of patient assistance or advocacy experience.
• Registration with Board of Pharmacy as required by state law.
• Strong communication, organizational and customer service skills.

Responsibilities

• Help patients access financial resources for pharmacy co-pays.
• Assist with nonprofit and manufacturer assistance programs.
• Explain insurance benefits and co-pay structures.

Skills

Communication skills

Organizational skills

Customer service

Education

High School Diploma or GED

Associate degree

Certified Pharmacy Technician (PTCB)

Job description

Join a mission-driven team making a difference in the lives of cancer patients. Onco360 is continuing to grow, and we're seeking new team members.

Sign-On Bonus: $5,000 for employees starting before December 31, 2026.

Patient Financial Advocacy Coordinator - Onco360 Pharmacy

Louisville, KY | Full-Time | Mon - Fri 11:30am to 8pm EST

Salary Starting at $22.00/hr and up

Onco360, a leading oncology pharmacy, is seeking a Patient Financial Advocacy Coordinator.

Must live within commuting distance of our Louisville pharmacy. Remote work possible after initial on-site training.

Company Benefits

• Medical; Dental; Vision
• 401k opportunity
• Paid Time Off and Paid Holidays
• Tuition Reimbursement
• Quarterly Incentive Bonus
• Paid Volunteer Day
• Referral Incentive Program
• Company Paid Life Insurance; and Short/Long-Term Disability

Why Join Us?

• A career with purpose: Help patients access life-saving medications.
• Supportive culture: We value teamwork, respect, integrity, and passion.
• Growth opportunities: We invest in your professional and personal development.

What You'll Do

The Patient Financial Advocacy Coordinator is responsible for assisting patients and/or families to access financial resources for Pharmacy co-pays. The Advocacy Coordinator assists patients who may qualify for assistance through Not for Profit Organizations and Manufacturer Programs. They are responsible for navigating the system to find resources that best fits the patient's needs, aid patients by explaining the process, assist in filling out applications and going over the documents that will be required to complete the application.

How You'll Do This

• Practice first call resolution to assist patients and families in securing financial assistance for pharmacy co-pays.
• Maintain a working knowledge of health insurance and pharmacy benefit coverage, cancer diagnoses and drugs used in their treatment.
• Support applications for nonprofit and manufacturer assistance programs.
• Provide clear explanations of insurance benefits and co-pay structures.
• Maintain accurate patient demographic and insurance data in CPR+.
• Collaborate with pharmacy operations and cross-functional teams to ensure seamless service.

What You Bring

Required:

• High School Diploma or GED
• 1+ years of patient assistance or advocacy experience
• Registration with Board of Pharmacy (as required by state law)
• Strong communication, organizational, and customer service skills

Preferred:

• Associate degree or Certified Pharmacy Technician (PTCB)
• 3+ years of patient assistance or advocacy experience
• Specialty pharmacy experience