Pharmacy Technician / Patient Advocacy Coordinator

Onco360 Oncology Pharmacy; Houston (TX); Hybrid; USD 28,000 - 36,000; Full time

Benefits offered by this job

401k opportunity

Paid Time Off and Paid Holidays

Tuition Reimbursement

Quarterly Incentive Bonus

Referral Incentive Program

Company Paid Life Insurance; and Short

Long-Term Disability

Job summary

Onco360 is seeking a Pharmacy Patient Advocacy Coordinator in Houston, TX, to help patients access financial resources for co-pays and navigate assistance programs. This on-site role offers potential remote work after training, with a focus on clear explanations of benefits and timely applications.

Responsibilities include assisting with applications, maintaining patient data, and collaborating with pharmacy operations for seamless service.

Qualifications

• High School Diploma or GED required.
• 1+ years of patient assistance or advocacy experience preferred.
• Registration with Board of Pharmacy as required by state law.
• Strong communication, organizational and customer service skills.

Responsibilities

• Assist patients and families to access financial resources for pharmacy co-pays.
• Navigate nonprofit and manufacturer assistance programs and explain the process.

Skills

Communication

Organization

Customer Service

Education

High School Diploma or GED

Board of Pharmacy registration (state requirement)

Job description

Location: Houston, TX

Job Id:5482

# of Openings:1

Join a mission-driven team making a difference in the lives of cancer patients.Onco360 is continuing to grow, and we're seeking new team members.

Houston, TX| Full-Time| Mon - Fri 10:30am to 7pm CST

Salary Starting at $23.00/hr and up

Sign-On Bonus: $5,000 for employees starting before September 30, 2026.

Must live within commuting distance of our Houston pharmacy. Remote work possible after initial on-site training.

Onco360, a leading oncology pharmacy, is seeking licensed/registered Pharmacy Technicians to work as aPharmacy Patient Advocacy Coordinator.

Company Benefits

• 401k opportunity
• Paid Time Off and Paid Holidays
• Tuition Reimbursement
• Quarterly Incentive Bonus
• Referral Incentive Program
• Company Paid Life Insurance; and Short/Long-Term Disability

Why Join Us?

• A career with purpose: Help patients access life-saving medications.
• Supportive culture: We valueteamwork, respect, integrity, and passion.
• Growth opportunities: We invest in your professional and personal development.

What You’ll Do

The Patient Advocacy Coordinator is responsible for assisting patients and/or families to access financial resources for Pharmacy co-pays. The Advocacy Coordinator assists patients who may qualify for assistance through Not for Profit Organizations and Manufacturer Programs. They are responsible for navigating the system to find resources that best fits the patient’s needs, aid patients by explaining the process, assist in filling out applications and going over the documents that will be required to complete the application.

How You’ll Do This

• Practice first call resolution to assist patients and families in securing financial assistance for pharmacy co-pays.
• Maintain a working knowledge of health insurance and pharmacy benefit coverage, cancer diagnoses and drugs used in their treatment.
• Support applications for nonprofit and manufacturer assistance programs.
• Provide clear explanations of insurance benefits and co‑pay structures.
• Maintain accurate patient demographic and insurance data in CPR+.
• Collaborate with pharmacy operations and cross‑functional teams to ensure seamless service.

What You Bring

Required:

• High School Diploma or GED
• 1+ years of patient assistance or advocacy experience
• Registration with Board of Pharmacy (as required by state law)
• Strong communication, organizational, and customer service skills

Preferred:

• 3+ years of patient assistance or advocacy experience
• Specialty pharmacy experience

#Company Values: Teamwork, Respect, Integrity, Passion