Pharmacy Technician / Patient Advocacy Coordinator

Onco360; Louisville (KY); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

401k opportunity

Paid Time Off and Paid Holidays

Tuition Reimbursement

Quarterly Incentive Bonus

Referral Incentive Program

Company Paid Life Insurance

Short/Long-Term Disability

Job summary

Onco360, a leading oncology pharmacy, is seeking a Pharmacy Patient Advocacy Coordinator in Louisville, KY. The role supports patients in accessing financial resources for pharmacy co-pays and assists with nonprofit and manufacturer programs.

Requirements include a High School Diploma or GED, 1+ year of patient advocacy experience, and Board of Pharmacy registration as required by state law. Remote work is possible after initial on-site training; schedule is Mon–Fri 11:30am–8:00pm EST.

Qualifications

• High School Diploma or GED.
• 1+ years of patient assistance or advocacy experience.
• Registration with Board of Pharmacy (as required by state law).
• Strong communication, organizational, and customer service skills.

Responsibilities

• Assist patients and families in accessing financial assistance for pharmacy co-pays.
• Navigate nonprofit and manufacturer assistance programs to aid patients.
• Explain insurance benefits and co-pay structures clearly.
• Maintain accurate patient demographic and insurance data in CPR+.
• Collaborate with pharmacy operations and cross-functional teams to ensure seamless service.

Skills

Communication skills

Organizational skills

Customer service skills

Education

High School Diploma or GED

Tools

CPR+

Job description

Location: Louisville, KY

Job Id:5628

# of Openings:1

Join a mission-driven team making a difference in the lives of cancer patients. Onco360 is continuing to grow, and we're seeking new team members.

Sign-On Bonus: $5,000 for employees starting before October 31, 2026.

Louisville, KY| Full-Time| Mon - Fri 11:30am to 8pm EST

Salary Starting at $22.00/hr and up

Onco360, a leading oncology pharmacy, is seeking a PharmacyPatient Advocacy Coordinator. -

Mustlive within commuting distance of our Louisville pharmacy.Remote work possible after initial on-site training.

Company Benefits

• 401k opportunity
• Paid Time Off and Paid Holidays
• Tuition Reimbursement
• Quarterly Incentive Bonus
• Referral Incentive Program
• Company Paid Life Insurance; and Short/Long-Term Disability

Why Join Us?

• A career with purpose: Help patients access life-saving medications.
• Supportive culture: We valueteamwork, respect, integrity, and passion.
• Growth opportunities: We invest in your professional and personal development.

What You’ll Do

The Patient Advocacy Coordinator is responsible for assisting patients and/or families to access financial resources for Pharmacy co-pays. The Advocacy Coordinator assists patients who may qualify for assistance through Not for Profit Organizations and Manufacturer Programs. They are responsible for navigating the system to find resources that best fits the patient’s needs, aid patients by explaining the process, assist in filling out applications and going over the documents that will be required to complete the application.

How You’ll Do This

• Practice first call resolution to assist patients and families in securing financial assistance for pharmacy co-pays.
• Maintain a working knowledge of health insurance and pharmacy benefit coverage, cancer diagnoses and drugs used in their treatment.
• Support applications for nonprofit and manufacturer assistance programs.
• Provide clear explanations of insurance benefits and co-pay structures.
• Maintain accurate patient demographic and insurance data in CPR+.
• Collaborate with pharmacy operations and cross-functional teams to ensure seamless service.

What You Bring

Required:

• High School Diploma or GED
• 1+ years of patient assistance or advocacy experience
• Registration with Board of Pharmacy (as required by state law)
• Strong communication, organizational, and customer service skills

Preferred:

• 3+ years of patient assistance or advocacy experience
• Specialty pharmacy experience

#Company Values: Teamwork, Respect, Integrity, Passion