Pharmacy Technician - Patient Advocacy Coordinator

Onco360 Oncology Pharmacy; Woodridge (IL); On-site; USD 26,139 - 37,229; Full time

Benefits offered by this job

401k opportunity

Paid Time Off and Paid Holidays

Tuition Reimbursement

Quarterly Incentive Bonus

Referral Incentive Program

Company Paid Life Insurance; and Short/Long-Term Disability

Job summary

A leading oncology pharmacy in Woodridge, IL, is seeking a Patient Assistance Program / Financial Advocacy Coordinator to join their mission-driven team. The role involves assisting patients in securing financial resources for pharmacy co-pays and providing clear explanations of insurance benefits. The ideal candidate has a high school diploma, strong communication, and customer service skills, with 1+ years of experience in patient assistance. The position offers remote work possibilities after initial training, and a supportive work culture focused on teamwork and integrity.

Qualifications

• 1+ years of patient assistance or advocacy experience.
• Registration with Board of Pharmacy (as required by state law).
• 3+ years of patient assistance or advocacy experience preferred.

Responsibilities

• Assist patients with accessing financial resources for Pharmacy co-pays.
• Maintain knowledge of health insurance and pharmacy benefit coverage.
• Support applications for nonprofit and manufacturer assistance programs.
• Collaborate with pharmacy operations and cross-functional teams.

Skills

Strong communication

Organizational skills

Customer service skills

Education

High School Diploma or GED

Job description

Position:Patient Assistance Program / Financial Advocacy Coordinator

Location: Woodridge, IL

Job Id:4692

# of Openings:1

Patient Financial Advocacy Coordinator – Onco360 Pharmacy
Woodridge, IL | Full-Time | Mon - Fri 10:30am to 7pm CST

Salary Starting at $23.00/hr and up

Join a mission-driven team making a difference in the lives of cancer patients.

Onco360, a leading oncology pharmacy, is seeking aPatient Financial Advocacy Coordinator. Candidate to live within commuting distance of our Woodridge pharmacy.Remote work possible after initial on-site training.

Company Benefits

• 401k opportunity
• Paid Time Off and Paid Holidays
• Tuition Reimbursement
• Quarterly Incentive Bonus
• Referral Incentive Program
• Company Paid Life Insurance; and Short/Long-Term Disability

Why Join Us?

• A career with purpose: Help patients access life-saving medications.
• Supportive culture: We valueteamwork, respect, integrity, and passion.
• Growth opportunities: We invest in your professional and personal development.

What You’ll Do

ThePatient Advocacy Coordinatoris responsible for assisting patients and/or families to access financial resources for Pharmacy co-pays. The Advocacy Coordinator assists patients who may qualify for assistance through Not for Profit Organizations and Manufacturer Programs. They are responsible for navigating the system to find resources that best fits the patient’s needs, aid patients by explaining the process, assist in filling out applications and going over the documents that will be required to complete the application.

How You’ll Do This

• Practice first call resolution to assist patients and families in securing financial assistance for pharmacy co-pays.
• Maintain a working knowledge of health insurance and pharmacy benefit coverage, cancer diagnoses and drugs used in their treatment.
• Support applications for nonprofit and manufacturer assistance programs.
• Provide clear explanations of insurance benefits and co-pay structures.
• Maintain accurate patient demographic and insurance data in CPR+.
• Collaborate with pharmacy operations and cross-functional teams to ensure seamless service.

What You Bring

Required:

• High School Diploma or GED
• 1+ years of patient assistance or advocacy experience
• Registration with Board of Pharmacy (as required by state law)
• Strong communication, organizational, and customer service skills

Preferred

• 3+ years of patient assistance or advocacy experience
• Specialty pharmacy experience

Ready to make a meaningful impact? Apply today and help us better the lives of those battling cancer.

#Company Values: Teamwork, Respect, Integrity, Passion