Pharmacy Technician, Certified or Trainee, Ambulatory Care, Float

The University of Iowa; Iowa City (IA); On-site; USD 35,000 - 45,000; Full time

Job summary

The University of Iowa Health Care is seeking a full-time Pharmacy Technician Certified or Trainee to join their team. This role involves direct patient contact, technical activities in dispensing areas, and collaboration with hospital staff. The technician will support training and coordination while ensuring compliance and maintaining records. Applicants must achieve certification within one year of employment and have a high school diploma or equivalent. Experience in natural sciences or an accredited pharmacy technician program is preferred.

Qualifications

• Two years of post-high school experience/education in natural sciences.
• Certification within one year of employment.

Responsibilities

• Providing patient/customer service and communicating according to established guidelines.
• Filling/refilling prescriptions, reading labels, and packaging medications accurately.
• Managing narcotics and controlled substances, including inventories and audits.

Skills

Customer Service

Teamwork

Detail-oriented

Education

High school diploma or equivalent

Tools

Windows-based programs

Job description

Pharmacy Technician, Certified or Trainee, Ambulatory Care, Float

The University of Iowa Health Care Department of Pharmaceutical Care is seeking a full-time Pharmacy Technician Certified or Trainee to join our team. This position operates under the general supervision of a pharmacist, coordinating and performing technical activities in dispensing areas. It involves direct contact with patients in hospital rooms, discretionary patient room entry, and collaboration with hospital staff. The technician supports development, coordination, and training within their assigned areas, providing functional supervision as needed. All pharmacy technicians must achieve certification within one year of employment. The role involves 8-hour shifts between 7:00 am and 8:30 pm, with occasional hours outside this window and rotating weekends, supporting both pediatric and adult ambulatory care at a UI Health Care central fill pharmacy location.

The department intends to hire either a Pharmacy Technician Trainee or Certified Technician, depending on the candidate's qualifications. Please specify your preference in your application materials.

Duties include:

• Providing patient/customer service and communicating according to established guidelines.
• Receiving and screening prescriptions for completeness and readiness.
• Conducting patient interviews to collect profile information.
• Screening prescriptions for completeness and formulary status.
• Determining wait/pick-up times and managing patient call checks.
• Triaging prescriptions and recognizing workflow patterns.
• Answering and triaging phone calls.
• Utilizing and maintaining the ScriptPro Robot.
• Filling cells/cassettes and mapping brand changes.
• Returning unwanted prescriptions and performing daily maintenance.
• Filling/refilling prescriptions, reading labels, and packaging medications accurately.
• Compounding medications for prescriptions and clinic doses.
• Handling mailing and shipping preparations.
• Performing inventory activities, including stock returns and order placements.
• Maintaining records related to dispensing activities.
• Managing narcotics and controlled substances, including inventories and audits.
• Auditing compliance in patient care areas (Certified Technicians only).
• Maintaining cleanliness and assisting in training new technicians.
• Coordinating activities with team members.

Minimum Eligibility for Trainee Technician:

• Registered with the Pharmacy Board at hire.
• Certification within one year of employment.
• High school diploma or equivalent.

Experience: Two years of post-high school experience/education in natural sciences or completion of an accredited pharmacy technician program.

Minimum Eligibility for Certified Technician:

• Registered with the Pharmacy Board at hire.
• Certification through PTCB or NHA, with ongoing education requirements.
• Two years of relevant experience or education.

Preferred Qualifications:

• Experience in public contact/customer service, inventory maintenance, teamwork, detail-oriented work, and healthcare interactions.
• Knowledge of Windows-based programs.

Application Details:

Applicants should upload a resume and mark it as a “Relevant File.” The position remains open for at least 10 days and may close early. Successful candidates will undergo background checks and provide references. For questions, contact Teresa Walker at [e-mail].

Additional Information:

• Appointment Type: Merit
• Schedule: Full-time

Equal Opportunity Employer

The University of Iowa is committed to equal opportunity and affirmative action. All qualified applicants will be considered without discrimination based on race, creed, color, religion, national origin, age, sex, pregnancy, disability, genetic information, veteran status, sexual orientation, gender identity, or other protected categories. Persons with disabilities needing assistance may contact University Human Resources or UI Health Care Disability Services.