Pharmacy Technician — Call Center Specialist

Walgreens; Chandler (AZ); Presencial; USD 24 000 - 32 000; Tempo integral

Resumo da oferta

Walgreens is seeking a pharmacy technician to perform data entry and patient registration while resolving third party rejects and handling high-volume customer inquiries. The role operates under supervision and follows established procedures using pharmacy systems to access patient and drug information.

Ideal candidates have pharmacy technician certification or registration and strong customer service skills, with bilingual English/Spanish abilities preferred.

Qualificações

• Must be 18 years of age or older.
• Experience in customer service within retail or call center environments is a plus.
• State board pharmacy certification/registration or national certification preferred.

Responsabilidades

• Data entry and patient registration.
• Resolve third party rejects and related issues.
• Respond to high volume customer inquiries.
• Access patient and drug information using pharmacy systems.

Conhecimentos

Customer service

Typing 35 WPM

Bilingual English/Spanish

Pharmacy system navigation

Formação académica

Pharmacy Technician Certification/Registration

Ferramentas

Pharmacy software systems

Descrição da oferta de emprego

Walgreens is seeking a pharmacy technician to perform data entry and patient registration while resolving third party rejects and handling high-volume customer inquiries. The role operates under supervision and follows established procedures using pharmacy systems to access patient and drug information.

Ideal candidates have pharmacy technician certification or registration and strong customer service skills, with bilingual English/Spanish abilities preferred.