Pharmacy Tech: Patient Care & Wellness Support

Harristeeter; Ashburn (VA); On-site; USD 22,000 - 28,000; Full time

Job summary

Harris Teeter is seeking a dedicated associate to provide world-class customer service in a healthcare-guided retail environment in Ashburn, VA. You will support pharmacists, assist with data entry, billing, and product dispensing while ensuring HIPAA compliance and a safe, clean store atmosphere.

The role emphasizes patient care, accurate cash handling, inventory management, and collaboration with teams to maintain high standards of customer experience and safety.

Qualifications

• Must be 18 years of age and have a high school diploma or equivalent.
• Ability to handle highly confidential information.
• Meets minimum state requirements to perform the functions related to the position.

Responsibilities

• Support company health and wellness initiatives.
• Assist pharmacist in all responsibilities except those that require a pharmacist's professional judgement.
• Provide a stellar customer experience while accurately and efficiently completing all steps of reception, data entry, adjudication, and product dispensing.
• Understand and follow the company guidelines on the operation of the cash register and follow all cashier handling policies to prevent loss including tendering electronic fund transactions such as Credit/Debit Cards, EBT and Gift Cards, as well as cash and check transactions.
• Understand and adhere to guidelines on accepting and tendering vendor coupons, limits on cash shortages and company shrink guidelines.
• Answer phone and triage calls and answer inquiries as appropriate.
• Complete billing procedures adequately to assure best value to the customer and the company.
• Counting, measuring and preparing of specified product using company best practices.
• Put away legend orders.
• Maintain departmental standards including keeping clean and organized workstations and customer waiting areas.
• Understand and follow the company guidelines on computerized inventory management, control, and ordering of all medications, devices , supplements and supplies.
• Understand and perform ordering functions with primary and secondary wholesalers.
• Comply with and reinforce all food safety, sanitation and safety regulations/guidelines/procedure and programs according to company, local, state, and federal health code regulations; identify unsafe conditions and notify store management.
• Comply with local, state and federal regulations; report all illegal activity, including robbery, theft or fraud.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

Skills

Customer focus

Effective communication

Teamwork

Positive influence

Coaching others

Change and innovation

Excellence in execution

Strategic direction

Safety awareness

Education

High school diploma or equivalent

Job description

Harris Teeter is seeking a dedicated associate to provide world-class customer service in a healthcare-guided retail environment in Ashburn, VA. You will support pharmacists, assist with data entry, billing, and product dispensing while ensuring HIPAA compliance and a safe, clean store atmosphere.

The role emphasizes patient care, accurate cash handling, inventory management, and collaboration with teams to maintain high standards of customer experience and safety.