Pharmacy Support Worker Higher Level- Pharmacy Services

NHS Scotland; Pennsylvania; On-site; USD 30,000 - 38,000; Full time

Benefits offered by this job

27 days annual leave

NHS Pension Scheme

Salary Sacrifice Car Benefit Scheme

Learning and development opportunities

Holiday enhancements

NHS discounts

Job summary

NHS Greater Glasgow and Clyde Pharmacy Distribution Centre is seeking a motivated individual for the night shift warehouse team. You will work in a fast-paced, highly automated environment to support procurement, storage and distribution of medicines and vaccines across hospitals, clinics and community settings.

You will join a large team, with focus on safety, accuracy and quality in all stock handling and distribution activities, including GDP and FMD compliance.

Qualifications

• Minimum of three Standard Grades (or equivalent) including English and Maths.
• Commitment to undertaking SVQ qualifications.
• Willingness to participate in ongoing training and professional development.
• Experience of training staff.
• Experience of supervising staff.
• Experience of working within a healthcare or similar environment.
• Experience of stock management.
• Strong emphasis on quality, safety and accuracy in warehouse operations.

Responsibilities

• Support seamless and compliant pharmaceutical supply within NHSGGC procedures.
• Electronic receipting and processing of medicinal products.
• Maintain accurate stock records and storage of goods.
• Assist automated and manual distribution processes; replenish stock.
• Operate warehouse equipment (e.g., pallet trucks).
• Contribute to GDP, FMD, safety standards and SOPs.
• Ensure product integrity and high-quality service across the region.

Skills

Communication

Problem-solving

Initiative

Staff training

Staff supervision

Healthcare environment

Stock management

Quality and safety

Following procedures

Attention to detail

Numeracy

Literacy

IT skills

Willingness to train

Teamwork

Education

Three Standard Grades (English & Maths)

Job description

NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non-clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.

The Role

An exciting opportunity has arisen for a highly motivated and enthusiastic individual to join the night shift warehouse team at the NHS Greater Glasgow and Clyde Pharmacy Distribution Centre (PDC). Working within a fast-paced, dynamic and highly automated environment, you will play a vital role in supporting the safe and efficient procurement, storage and distribution of medicines and vaccines across hospitals, clinics, community pharmacies and other healthcare settings throughout the region. As part of one of the UK's largest automated hospital pharmacy services, you will contribute to maintaining the highest standards of safety, quality and patient care. This role does not meet the eligibility criteria for a Skilled Worker visa or a Health and Care Worker visa. NHS Greater Glasgow and Clyde (NHSGGC) is unable to provide candidates or employees with a Certificate of Sponsorship (COS). ONLY IN-PERSON INTERVIEWS WILL BE AVAILABLE DUE TO A BASIC NUMERACY AND ACCURACY TEST BEING UNDERTAKEN AT INTERVIEW.

Duration, Location, and Working Pattern

• Permanent - 36 Hours
• Pharmacy Distribution Centre
• 4 nights per week as per agreed rota 20:00-05:30

Key Responsibilities

Working as part of the warehouse team under supervision, you will support the seamless and compliant supply of pharmaceutical products in line with NHSGGC Standing Financial Instructions and departmental procedures. Duties include electronic receipting and processing of medicinal products, maintaining accurate stock records, receiving and storing goods, supporting automated and manual medicine distribution processes, replenishing stock across a range of storage conditions, operating warehouse equipment including pallet trucks, undertaking general housekeeping activities, and ensuring compliance with Good Distribution Practice (GDP), the Falsified Medicines Directive (FMD), health and safety requirements, and local standard operating procedures. You will also contribute to maintaining the integrity and quality of medicinal products throughout the supply chain while delivering a high-quality service that supports patient care across Greater Glasgow and Clyde and beyond.

Knowledge, Training, Qualifications and/or Experience Required to Do The Job

• General level of education with a minimum of three Standard Grades (or equivalent), including English and Maths.
• Basic numeracy and literacy skills.
• Basic IT skills.
• Commitment to undertaking relevant SVQ qualifications.
• Willingness to participate in ongoing training and professional development.
• Experience of training staff.
• Experience of supervising staff.
• Experience of working within a healthcare or similar environment.
• Experience of stock management.
• Understanding of the importance of quality, safety and accuracy in a warehouse environment.
• Ability to work effectively under supervision and follow established procedures.
• Strong communication and problem-solving skills.
• Ability to organise daily tasks using own initiative.
• Willingness and enthusiasm to learn new skills through a comprehensive induction and training programme.
• Ability to work effectively as part of a team within a demanding operational environment.
• Keen attention to detail and commitment to maintaining high standards.

What We Offer

We offer a wide range of supportive policies designed to enhance your employee journey, including a comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities.

• A minimum of 27 days annual leave, increasing with length of service, plus public holidays
• Membership of the NHS Pension Scheme, including life insurance benefits
• Salary Sacrifice Car Benefit Scheme
• Development opportunities including study bursaries, e-learning and classroom-based courses
• Enhanced pay for working public holidays
• NHS discounts on a wide range of goods and services
• Confidential employee support and assistance, including counselling and psychological therapies

Details on how to contact the Recruitment Service and the Recruitment Process: Information for candidates

This vacancy may close early due to a high volume of applications. We recommend applying as soon as possible to avoid disappointment.

• Show us the real you: Your application should reflect your skills, experience, and motivations authentically.
• Use AI wisely: It’s fine to use AI for ideas or to check spelling and grammar, but don’t let it write your answers.
• Why this matters: Applications that rely on AI-generated content may be withdrawn. By applying, you confirm your responses are based on your own knowledge and achievements.

Tip: Think of AI as a helper, not a substitute. We want to understand you, not an AI tool.

NHS Greater Glasgow and Clyde recognises the importance of work-life balance and is committed to offering a range of flexible working options where service needs allow. For roles where less than full-time hours can be accommodated, and where the tenure is listed as various, we encourage applications from individuals seeking flexible working arrangements. Flexible working will be included as a topic for discussion during the recruitment process.

NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We are committed to promoting equality, diversity and inclusion and are proud of the diverse workforce we employ.

By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We welcome applications from across the Armed Forces Community and recognise military skills, experience and qualifications throughout the recruitment and selection process.

For application portal or log-in issues, please contact the Jobtrain Support Hub in the first instance.