Pharmacy Support Specialist

Talentify; Rock Springs (WY); On-site; USD 32,000 - 45,000; Full time

Job summary

Talentify in Rock Springs, WY is seeking a service-oriented professional to communicate with customers, answer questions, resolve problems, and support compliance with physician direction.

You will handle inbound and outbound calls, document interactions in a computerized system, enter orders, and verify demographic information. A high school diploma and basic data entry skills are required, with training opportunities available.

Qualifications

• Read and analyze documents such as patient orders.
• Comprehend pharmacy prescription terminology.
• Communicate effectively with coworkers and patients.
• Assist with employee training.
• Calculate figures and doses dispensed.
• Follow oral and written instructions.

Responsibilities

• Communicates with customers via inbound and outbound calls.
• Assesses customer need for additional products/services.
• Assesses customer compliance with physician orders.
• Answers questions and educates customers regarding products/services.
• Documents calls in computerized record keeping system.
• Enters customer orders in computerized system.
• Verifies and updates demographic information in records.

Skills

Document analysis

Prescription terminology

Customer communication

Staff training

Dose calculation

Oral/written instructions

Education

HS Diploma/GED

Data entry

Tools

Computerized records system

Job description

Talentify in Rock Springs, WY is seeking a service-oriented professional to communicate with customers, answer questions, resolve problems, and support compliance with physician direction.

You will handle inbound and outbound calls, document interactions in a computerized system, enter orders, and verify demographic information. A high school diploma and basic data entry skills are required, with training opportunities available.