Pharmacy Store Lead: Customer Care & Ops

CVS Health; United States; On-site; USD 22,000 - 32,000; Full time

Job summary

CVS Health is seeking a Shift Supervisor to support store management, lead staff, and ensure flawless store operations. You will oversee opening/closing, drive service excellence, and maintain confidentiality while delivering a quality CVS experience.

The role requires strong analytical and communication skills, supervisory capability, and a flexible schedule including early mornings, overnights, and weekends. This is a full-time on-site position with competitive benefits.

Qualifications

• State-level licensure requirements vary by state.
• Deductive reasoning ability, analytical skills and computer skills.
• Advanced communication skills and supervision skills.
• Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise.

Responsibilities

• Management: supervise store crews, coordinate with store management, communicate updates.
• Customer Service: assist customers, promote CVS service culture, handle complaints, protect confidentiality.
• Merchandise/Presentation: price merchandise, stock shelves, execute displays and inventory, reset departments as needed.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication

Supervision skills

Flexible schedule

Education

High School diploma or equivalent

Tools

None

Job description

CVS Health is seeking a Shift Supervisor to support store management, lead staff, and ensure flawless store operations. You will oversee opening/closing, drive service excellence, and maintain confidentiality while delivering a quality CVS experience.

The role requires strong analytical and communication skills, supervisory capability, and a flexible schedule including early mornings, overnights, and weekends. This is a full-time on-site position with competitive benefits.