Pharmacy Quality & Standards Lead — Associate Director

Lilly; Indianapolis (IN); Hybrid; USD 132,000 - 213,000; Full time

Benefits offered by this job

Bonus potential

401(k) plan

Medical, dental, vision

Paid time off

Flexible work options

Job summary

Lilly is seeking an experienced Pharmacist for LillyDirect Pharmacy Quality and Standards in Indianapolis, IN. The role focuses on maintaining verification standards, quality reviews, and compliance across a direct-to-patient operating model to ensure patient safety and accurate dispensing.

The selected candidate will lead audits, develop training, collaborate with QA, Regulatory Affairs, and IT, and support process improvements with an emphasis on efficiency and exceptional patient care.

Qualifications

• Bachelor level pharmacists with a PharmD or equivalent.
• Active Indiana pharmacist license in good standing required.
• Experience in quality programs and regulatory awareness is preferred.

Responsibilities

• Maintain prescription verification standards and recommend updates to leadership.
• Conduct quality reviews of completed prescription work for accuracy and adherence to standards.
• Manage the audit sampling plan and provide input to resource planning.
• Document findings as pharmacy records for QA and regulatory teams.
• Analyze quality trends, identify root causes, and propose corrective actions.
• Develop and maintain training content and competency criteria for verification practices.
• Collaborate with QA, Regulatory Affairs, and Risk Management on deviations and audits.
• Verify prescription orders and resolve issues with prescribers and patients as needed.
• Collaborate with internal teams to streamline processes and improve patient satisfaction.
• Review and improve workflow to optimize efficiency and patient care.
• Stay current on industry trends and translate into operational improvements.
• Work schedule: Mon–Fri with on-site and remote days per policy.

Skills

Attention to detail

Leadership

Communication

Quality mindset

Audit knowledge

Problem solving

Education

PharmD or BS in Pharmacy

Indiana pharmacist license

Job description

Lilly is seeking an experienced Pharmacist for LillyDirect Pharmacy Quality and Standards in Indianapolis, IN. The role focuses on maintaining verification standards, quality reviews, and compliance across a direct-to-patient operating model to ensure patient safety and accurate dispensing.

The selected candidate will lead audits, develop training, collaborate with QA, Regulatory Affairs, and IT, and support process improvements with an emphasis on efficiency and exceptional patient care.