Pharmacy Quality Program Lead - Hybrid CAPA & QMS

Elevance Health (Anthem); Durham (NC); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Merit increases

Paid holidays

Paid Time Off

Bonus programs

Medical

Dental

Vision

Short and long term disability

401(k) + match

Stock purchase plan

Life insurance

Wellness programs

Job summary

Elevance Health seeks a Clinical Quality Program Manager to lead quality improvement initiatives across pharmacy and infusion quality. The role partners with cross-functional teams to drive QMS and ensure regulatory compliance and accreditation readiness.

This non-management exempt position emphasizes data-driven quality reporting, actionable metrics, and continuous improvement within a hybrid work model.

Qualifications

• Requires a BS in health administration, nursing, or a related clinical field; 4 years of health care quality or data analysis experience; or any combination of education and experience.

Responsibilities

• Participates in quality strategy activities and leads assigned quality improvement initiatives.
• Lead Quality Management System (QMS) and quality improvement initiatives.
• Manage CAPA activities and performance improvement plans.
• Support accreditation, regulatory compliance, and quality program requirements.
• Develop quality metrics, dashboards, scorecards, and performance reports.
• Lead internal audits and monitor corrective actions to ensure compliance.
• Coordinate quality committees and cross-functional meetings.

Skills

Quality analytics

Advanced Excel

Clear communication

Quality reporting

Project management

Education

BS in health administration or related clinical field

Tools

Microsoft Excel

Job description

Elevance Health seeks a Clinical Quality Program Manager to lead quality improvement initiatives across pharmacy and infusion quality. The role partners with cross-functional teams to drive QMS and ensure regulatory compliance and accreditation readiness.

This non-management exempt position emphasizes data-driven quality reporting, actionable metrics, and continuous improvement within a hybrid work model.