Pharmacy Operations Rep

Health Care Service Corp.; Chicago (IL); Hybrid; USD 41,000 - 73,000; Full time

Job summary

Health Care Service Corporation (HCSC) is seeking a Pharmacy Technician to assist pharmacists and pharmacy coordinators in resolving claims, pricing, and coding. You will collaborate with internal teams and external vendors to evaluate and resolve pharmacy-related issues in a hybrid office/remote setup.

The ideal candidate holds a related Bachelor's degree or equivalent healthcare experience, is a Certified Pharmacy Technician, and demonstrates strong communication, customer service, and

Qualifications

• Bachelors degree in Business or related health care field or four years work experience in health care/insurance
• Certified Pharmacy Technician
• Verbal and written communication skills
• Managed care customer service experience
• Proficiency with word processing, spreadsheets and database software
• Drug information skills
• Ability to handle multiple tasks with strong organization

Responsibilities

• This position provides assistance to pharmacists and pharmacy coordinators in resolution of claims, pricing and coding
• Works with internal departments and external vendors to evaluate and resolve pharmacy-related issues

Skills

Verbal communication

Written communication

Customer service

Drug information

Multitasking

Organizational skills

Education

Bachelor's degree in Business or related health care field

Four years health care/insurance experience

Certified Pharmacy Technician

Tools

Microsoft Word

Microsoft Excel

Database software

Job description

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.

Job Summary

This Position Is Responsible For Providing Assistance To Pharmacists And Pharmacy Coordinators In Resolution Of Claims, Pricing, Coding. Works With Internal Departments And External Vendors To Evaluate And Resolve Pharmacy Related Issues.

JOB REQUIREMENTS

• Bachelors degree in Business or a related health care field or four years work experience in a health care/insurance industry (or equivalent)
• Certified Pharmacy Technician
• Verbal and written communication skills
• Managed care customer service experience
• Demonstrated proficiency of word processing spreadsheets and database software
• Drug information skills
• Handle multiple tasks and strong organizational skills

This is a Flex (Hybrid) role: requires 3 days in office; 2 days remote

Pay Transparency Statement

At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees.

Learn more about our benefit offerings by visiting https://careers.hcsc.com/totalrewards.

The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan.

Flex employees are expected to be in the office a minimum of three days a week. Management will have discretion to modify an employee's weekly schedule for exigent circumstances.

HCSC Employment Statement

We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.

We are a drug-free and smoke-free workplace. Employment may be contingent upon successful completion of drug screening in accordance with applicable law.

Base Pay Range

$40,500.00 - $72,500.00 Exact compensation may vary based on skills, experience, and location.

Accommodations and Accessibility

If you are an individual with a disability or a disabled veteran and need an accommodation or assistance in either using the Careers website or completing the application process, you can call us at 1-866-977-7378 to request reasonable accommodations. Please note that only requests for accommodations in the application process will be returned. All applications, including resumes, must be submitted through HCSC's Career website on-line application process. If you have general questions regarding the status of an existing application, navigate to "candidate home" to view your job submissions.

Company Overview

For more than 80 years, HCSC has been dedicated to expanding access to high-quality, cost-effective health care and equipping our members with information and tools to make the best health care decisions for themselves and their families. As an industry leader, HCSC also has been helping to make the health care system work better for all Americans. To remain a leader, we offer compelling careers that encourage resourcefulness, strategic thought and empower you to make a difference in the lives of our members and their communities. Today, with the industry at an important crossroad, HCSC is reimagining health care and looking for original thinkers who aren’t afraid to make innovative contributions. We are an Equal Opportunity Employment employer dedicated to workforce diversity and a drug-free and smoke-free workplace. Learn more about HCSC, our commitment to our members and the opportunity you’ll have to improve health care delivery in an open, collaborative environment.

HCSC is committed to diversity in the workplace and to providing equal opportunity to employees and applicants.

Blue Cross and Blue Shield of Illinois, Blue Cross and Blue Shield of Montana, Blue Cross and Blue Shield of New Mexico, Blue Cross and Blue Shield of Oklahoma, and Blue Cross and Blue Shield of Texas, Divisions of Health Care Service Corporation, a Mutual Legal Reserve Company, and Independent Licensee of the Blue Cross and Blue Shield Association Copyright 2025 Health Care Service Corporation. All Rights Reserved.