Pharmacy Operations Manager – Lead Safe, Fast Delivery

Amazon; Nampa (ID); On-site; USD 120,000 - 162,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

PillPack, LLC is seeking a Pharmacy Manager to oversee operations at a small-format Amazon Pharmacy site in NAMPA, ID. The role requires hands-on involvement in dispensing, verification, and fulfillment while leading a team of technicians and pharmacists to meet safety, quality, and patient-safety standards.

You will ensure compliance with all state and federal pharmacy laws, manage performance, and drive continuous improvement initiatives.

Qualifications

• Active pharmacist license in domicile state
• Experience with performance metrics and Lean techniques
• Flexible schedule including weekends, nights, holidays
• Willingness to obtain non-resident PIC license within 6 months

Responsibilities

• Oversee safety, quality, performance and customer experience of site operations
• Manage daily site operations and meet same-day CPT times with partnerships
• Review physician medication orders for appropriateness and potential interactions
• Set clear requirements and expectations; measure performance and provide feedback
• Educate staff on policies and guidelines related to quality and compliance
• Drive lean initiatives to meet or exceed operating plans
• Lead workflow, escalations and delegation with leadership team
• Ensure compliance with state and federal laws governing pharmacy practices
• Coordinate licensure with corporate legal teams and state boards
• Align with accrediting bodies such as BOP, VIPPS, URAC, DEA, FDA, USP
• Develop talent and lead workforce through safety, engagement, and training
• Implement new processes to improve service and reduce cost to serve
• Maintain patient profiles in PharmacyOS databases including medical history and medications
• Perform other duties as assigned

Skills

Leadership

Communication

Lean / process improvement

Education

PharmD or Doctor of Pharmacy

Tools

PharmacyOS/Pharmacy Lite

Job description

PillPack, LLC is seeking a Pharmacy Manager to oversee operations at a small-format Amazon Pharmacy site in NAMPA, ID. The role requires hands-on involvement in dispensing, verification, and fulfillment while leading a team of technicians and pharmacists to meet safety, quality, and patient-safety standards.

You will ensure compliance with all state and federal pharmacy laws, manage performance, and drive continuous improvement initiatives.