Pharmacy Operations Leader: Frontline Support

AmerisourceBergen Corporation; Knoxville (TN); Hybrid; USD 70,000 - 95,000; Full time

Job summary

AmerisourceBergen Corporation is seeking a Supervising Pharmacy Technician to lead day-to-day specialty pharmacy support and dispensing coordination. The role focuses on onboarding patients, benefits verification, prior authorization coordination, refill scheduling, order fulfillment, and cold-chain logistics under approved SOPs.

You will oversee workload planning, shift scheduling, and KPI tracking to maintain cycle time, accuracy, adherence, and timely shipments while upholding privacy and

Qualifications

• National Certified Pharmacy Technician and TN Registered Technician.
• 4+ years community/retail/ambulatory pharmacy or health-system experience.
• Proficient in Microsoft Office (Word, Excel, PowerPoint).
• Experience with pharmacy dispensing systems and insurance adjudication.

Responsibilities

• Supervises scheduling of pharmacy technical staff.
• Coordinates in-services when needed.
• Assesses departmental productivity.
• Must meet performance standards and attendance requirements.
• Ability to report to work safely and effectively, and to operate computer software.
• Ability to communicate effectively verbally and in writing; supervise team members to maximize potential.

Skills

Leadership

Team scheduling

Communication

Microsoft Office

Education

National Certified Pharmacy Technician

Registered Pharmacy Technician TN

Tools

Pharmacy dispensing systems

Insurance adjudication processes

Word

Excel

PowerPoint

Job description

AmerisourceBergen Corporation is seeking a Supervising Pharmacy Technician to lead day-to-day specialty pharmacy support and dispensing coordination. The role focuses on onboarding patients, benefits verification, prior authorization coordination, refill scheduling, order fulfillment, and cold-chain logistics under approved SOPs.

You will oversee workload planning, shift scheduling, and KPI tracking to maintain cycle time, accuracy, adherence, and timely shipments while upholding privacy and