Pharmacy Operations Lead: Team Growth & Patient Experience

Walgreens; Fort Atkinson (WI); On-site; USD 32,000 - 43,000; Full time

Job summary

Walgreens is seeking a full-time Certified Pharmacy Technician in Wisconsin to support non-clinical pharmacy operations and ensure efficient workflow. You will assist pharmacists, process prescriptions, support patient registration, and help with vaccines and health services where allowed.

Responsibilities include training and supervising technicians, maintaining records, and driving customer satisfaction through accurate service and strong communication with patients and team members.

Qualifications

• High school diploma or equivalent.
• PTCB certification required (except Puerto Rico).
• Willingness to work flexible schedule, including evenings and weekends.

Responsibilities

• Perform day-to-day non-clinical pharmacy operations and administrative tasks.
• Under pharmacist supervision, process prescriptions and assist with patient registration.
• Lead training and performance management of pharmacy technicians.

Skills

Customer experience

Operations

People management

Training & development

Communication

Education

PTCB certification

Job description

Walgreens is seeking a full-time Certified Pharmacy Technician in Wisconsin to support non-clinical pharmacy operations and ensure efficient workflow. You will assist pharmacists, process prescriptions, support patient registration, and help with vaccines and health services where allowed.

Responsibilities include training and supervising technicians, maintaining records, and driving customer satisfaction through accurate service and strong communication with patients and team members.