Pharmacy Operations Architect (PharmD) — Implementation & Adoption

Foundation Health; United States; On-site; USD 95,000 - 125,000; Full time

Job summary

Foundation Health is seeking a PharmD with health system pharmacy experience to guide implementation and adoption of our AI-powered digital pharmacy platform.

You will work with health system customers from kickoff through go-live and long-term success, configuring workflows, delivering training, and partnering with Sales and Product to maximize value and ROI. Ideal candidates have infusion experience and strong project management and communication skills.

Qualifications

• PharmD required.
• 3-5+ years of experience in health system pharmacy (infusion strategy/operations/services).
• Experience using Epic or Cerner EHRs.
• Ability to engage credibly with pharmacy leaders.
• Experience owning and nurturing customer relationships, including business reviews.
• Strong project management and organizational skills.
• Clear, professional written and verbal communication.
• Proactive, ownership-oriented mindset in a fast-paced environment.
• Proficiency with Google Workspace, Slack, and Microsoft Office.

Responsibilities

• Support implementations as the clinical/operational SME from contract to go-live and stabilization.
• Facilitate discovery sessions, understand workflows, and translate to an implementation plan.
• Configure platform to match workflow and formulary structures; assist training.
• Deliver training to pharmacists and technicians; participate in on-sites and virtual meetings.
• Prepare training guides and onboarding materials; provide go-live checklists.
• Voice customer feedback to Product to inform the roadmap.
• Support post-go-live relations, maximize adoption, and identify expansion opportunities.

Skills

PharmD

Health system pharmacy

Customer relationship management

Project management

Communication

Ownership mindset

Google Workspace

Slack

Microsoft Office

Education

PharmD degree

Tools

Epic EHR

Cerner EHR

Job description

Foundation Health is seeking a PharmD with health system pharmacy experience to guide implementation and adoption of our AI-powered digital pharmacy platform.

You will work with health system customers from kickoff through go-live and long-term success, configuring workflows, delivering training, and partnering with Sales and Product to maximize value and ROI. Ideal candidates have infusion experience and strong project management and communication skills.