Pharmacy Lead Technician & Team Trainer

Kroger Family of Companies; Franklin (TN); On-site; USD 21,000 - 30,000; Full time

Job summary

Kroger Family of Companies in Franklin, TN is seeking a Pharmacy Senior Certified Technician to support pharmacists, train new hires, and ensure accurate dispensing while maintaining HIPAA compliance and safety standards.

The role emphasizes leadership in the pharmacy team, inventory management, immunization administration where allowed, and strong customer service to help people live healthier lives within state regulations.

Qualifications

• Must be a Pharmacy Certified Technician with Kroger experience or current certification.
• Demonstrates strong customer service and accuracy in dispensing
• Maintains confidentiality and follows HIPAA and safety guidelines
• Ability to train and mentor new hires and staff

Responsibilities

• Provide and train others to provide exceptional customer service to help people live healthier lives.
• Assist pharmacist in responsibilities without professional judgment
• Prepare for reception, data entry, adjudication, and product dispensing steps
• Train and mentor new hire technician day-to-day training and support
• Lead store-wide meetings/huddles and manage hourly staff scheduling
• Oversee inventory management including orders, returns, and physical inventory
• Comply with sanitation and safety regulations; report unsafe conditions
• Administer immunizations where applicable by state law

Skills

Pharmacy Certified Technician

Customer service

Attention to detail

Communication skills

Education

High School Diploma or GED

Job description

Kroger Family of Companies in Franklin, TN is seeking a Pharmacy Senior Certified Technician to support pharmacists, train new hires, and ensure accurate dispensing while maintaining HIPAA compliance and safety standards.

The role emphasizes leadership in the pharmacy team, inventory management, immunization administration where allowed, and strong customer service to help people live healthier lives within state regulations.