Pharmacy Fulfillment Supervisor – Lead & Optimize

Guardian Pharmacy, LLC; Idaho Falls (ID); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical, Dental & Vision

401(k) with company match

Life Insurance

Disability Insurance

Wellbeing program

Paid holidays and vacation

Employee assistance program

Job summary

Guardian Pharmacy of Idaho Falls d/b/a Heartland Pharmacy - Idaho Falls is seeking a Pharmacy Operations Supervisor to lead fulfillment technicians and manage daily workflow in a fast-paced environment.

You will hire, train, and schedule staff, develop training materials, monitor performance, and ensure accurate medication preparation for courier delivery while maintaining quality and efficiency.

Qualifications

• High School Diploma or GED, required.
• Pharmacy Technician license/certification/registration (per state requirements); National Certification preferred (PTCB).
• 5+ years of related experience; advanced proficiency in computer applications related to department operations.

Responsibilities

• Hire, train, manage, and schedule technicians to ensure adequate coverage within budgeted labor and Rx.
• Develop training materials for departments and update as needed.
• Evaluate and modify workflow processes to meet deadlines, accuracy and efficiency targets.
• Ensure all medications are complete and accurate prior to scheduled departures for courier delivery.
• Assign and manage workload appropriate to each technician’s duties, measuring productivity and accuracy.
• Ensure Fulfillment technicians are trained on assigned workflow areas and processes.
• Manage daily automation audits to ensure accurate packaging and filling of medications.
• Assist with quarterly inventory prep and physical inventory.
• Work on daily functions such as filling, stocking, and prepacking to ensure timely deliveries.
• Lead by example and uphold non-negotiable attributes: attitude, dependability, commitment, productivity, efficiency and policy adherence.
• Collaborate with supervisors/functional areas to keep workflow smooth and efficient.
• Comply with local, state, and federal laws pertaining to dispensing of prescription medications.
• Other essential duties as needed.

Skills

Leadership

Relational skills

Strategic thinking

Problem solving

Team collaboration

Attention to detail

Deadline driven

Education

High School Diploma or GED

Pharmacy Technician license/certification/registration

National Certification (PTCB) preferred

Job description

Guardian Pharmacy of Idaho Falls d/b/a Heartland Pharmacy - Idaho Falls is seeking a Pharmacy Operations Supervisor to lead fulfillment technicians and manage daily workflow in a fast-paced environment.

You will hire, train, and schedule staff, develop training materials, monitor performance, and ensure accurate medication preparation for courier delivery while maintaining quality and efficiency.