Pharmacy Fulfillment Lead - LTC Team

Guardian Pharmacy; Ammon (ID); On-site; USD 60,504,000 - 68,770,000; Full time

Benefits offered by this job

401(k) with company match

Medical, Dental and Vision

Paid holidays and vacation

Job summary

Guardian Pharmacy of Idaho Falls, d/b/a Heartland Pharmacy in Idaho Falls, Idaho, seeks a Fulfillment Supervisor to lead a dedicated team of fulfillment technicians and packers. The role emphasizes hands-on leadership, coaching, and maintaining accuracy for timely courier departures.

Qualified candidates will have a Pharmacy Technician License, supervisory experience, and a proven track record in fast-paced pharmacy environments. Compensation reflects experience and is paid hourly.

Qualifications

• Pharmacy Technician License is REQUIRED — non-negotiable.
• Management, supervisory, or team‑lead experience — REQUIRED.
• Pharmacy experience — REQUIRED.
• Current pharmacy technician license/registration as required by the state.
• 5+ years of related experience preferred.

Responsibilities

• Lead, coach, and motivate fulfillment technicians and packers.
• Manage daily staffing, workflow, productivity, quality, and accuracy.
• Train new team members and ensure staff are confident in their assigned workflows.
• Keep medications moving accurately and on schedule for courier departure.
• Monitor automation and fulfillment processes and address issues quickly.
• Identify opportunities to improve workflow, efficiency, and quality.
• Provide ongoing coaching, feedback, and performance support.
• Work alongside the team when needed — filling, stocking, prepacking, automation, and other fulfillment functions.
• Partner with other supervisors and departments to keep the pharmacy running smoothly.
• Lead by example through attitude, dependability, productivity, and accountability.
• Ensure compliance with applicable pharmacy laws, regulations, and company policies.

Skills

Leadership

Coaching

Pharmacy operations

Staff management

Attention to detail

Computer skills

Education

Pharmacy Technician License

CPhT

High school diploma or GED

Tools

Pharmacy automation systems

Computer systems

Job description

Guardian Pharmacy of Idaho Falls, d/b/a Heartland Pharmacy in Idaho Falls, Idaho, seeks a Fulfillment Supervisor to lead a dedicated team of fulfillment technicians and packers. The role emphasizes hands-on leadership, coaching, and maintaining accuracy for timely courier departures.

Qualified candidates will have a Pharmacy Technician License, supervisory experience, and a proven track record in fast-paced pharmacy environments. Compensation reflects experience and is paid hourly.