Supervisor Fulfillment

Guardian Pharmacy; Ammon (ID); On-site; USD 60,504,000 - 68,770,000; Full time

Benefits offered by this job

401(k) with company match

Medical, Dental and Vision

Paid holidays and vacation

Job summary

Guardian Pharmacy of Idaho Falls, d/b/a Heartland Pharmacy in Idaho Falls, Idaho, seeks a Fulfillment Supervisor to lead a dedicated team of fulfillment technicians and packers. The role emphasizes hands-on leadership, coaching, and maintaining accuracy for timely courier departures.

Qualified candidates will have a Pharmacy Technician License, supervisory experience, and a proven track record in fast-paced pharmacy environments. Compensation reflects experience and is paid hourly.

Qualifications

• Pharmacy Technician License is REQUIRED — non-negotiable.
• Management, supervisory, or team‑lead experience — REQUIRED.
• Pharmacy experience — REQUIRED.
• Current pharmacy technician license/registration as required by the state.
• 5+ years of related experience preferred.

Responsibilities

• Lead, coach, and motivate fulfillment technicians and packers.
• Manage daily staffing, workflow, productivity, quality, and accuracy.
• Train new team members and ensure staff are confident in their assigned workflows.
• Keep medications moving accurately and on schedule for courier departure.
• Monitor automation and fulfillment processes and address issues quickly.
• Identify opportunities to improve workflow, efficiency, and quality.
• Provide ongoing coaching, feedback, and performance support.
• Work alongside the team when needed — filling, stocking, prepacking, automation, and other fulfillment functions.
• Partner with other supervisors and departments to keep the pharmacy running smoothly.
• Lead by example through attitude, dependability, productivity, and accountability.
• Ensure compliance with applicable pharmacy laws, regulations, and company policies.

Skills

Leadership

Coaching

Pharmacy operations

Staff management

Attention to detail

Computer skills

Education

Pharmacy Technician License

CPhT

High school diploma or GED

Tools

Pharmacy automation systems

Computer systems

Job description

Ammon, Idaho, United States of America

Extraordinary Care. Extraordinary Careers.

With one of the nation’s largest, most innovative long-term care pharmacy services providers, there is no limit to the growth of your career.

Guardian Pharmacy of Idaho Falls d/b/a Heartland Pharmacy - Idaho Falls, a member of the Guardian family of pharmacies, has an exciting opportunity for you to join our rapidly growing team in Idaho Falls, Idaho.

Why Guardian Pharmacy of Idaho Falls d/b/a Heartland Pharmacy - Idaho Falls? We’re reimagining medication management and transforming care.

Who We Are And What We’re About

Our core focus is delivering customized medication management solutions to support healthcare organizations serving seniors and individuals with complex care needs. With our comprehensive suite of tech-enabled pharmacy services and a dedicated team of professionals committed to enriching the lives of those we serve, we are redefining how pharmacy care is delivered.

We offer an opportunity to learn and grow your career in a fast-paced, diverse, and inclusive environment. If you are looking for a challenging, team-oriented environment in which you can put your expertise to work, then this is the place for you.

Lead the team that makes it all happen.

We’re looking for a Fulfillment Supervisor who knows pharmacy, knows how to lead people, and genuinely enjoys being part of a team.

We’re a closed-door, long-term care pharmacy where accuracy, timing, teamwork, and consistency matter every day. Our fulfillment team works behind the scenes to make sure medications are packaged accurately, efficiently, and ready for the patients and care teams who depend on us.

We need a hands-on leader who can coach our packers, keep the team moving, solve problems, and bring consistency and enthusiasm to the floor.

If you’re an experienced pharmacy technician with leadership experience and you’re ready to lead a great team, we want to meet you.

Pay Range: $21-$24/hr depending on experience

What You’ll Do

• Lead, coach, and motivate fulfillment technicians and packers.
• Manage daily staffing, workflow, productivity, quality, and accuracy.
• Train new team members and ensure staff are confident in their assigned workflows.
• Keep medications moving accurately and on schedule for courier departure.
• Monitor automation and fulfillment processes and address issues quickly.
• Identify opportunities to improve workflow, efficiency, and quality.
• Provide ongoing coaching, feedback, and performance support.
• Work alongside the team when needed — filling, stocking, prepacking, automation, and other fulfillment functions.
• Partner with other supervisors and departments to keep the pharmacy running smoothly.
• Lead by example through attitude, dependability, productivity, and accountability.
• Ensure compliance with applicable pharmacy laws, regulations, and company policies.

What We’re Looking For

Pharmacy Technician License is REQUIRED — this is non-negotiable.

We’re Looking For Someone With

• Pharmacy experience and management/supervisory experience.
• A natural ability to lead, coach, motivate, and hold people accountable.
• A hands‑on leadership style and willingness to jump in when the team needs you.
• Strong attention to detail and commitment to accuracy.
• Excellent communication and problem‑solving skills.
• The ability to stay organized and focused in a fast‑paced environment.
• A genuine interest in building a strong, positive team culture.

The Leader We Want

You don’t have to be the loudest person in the room to be a great leader. You do need to be someone your team can count on.

You set clear expectations. You follow through. You recognize good work. You address problems directly. And when things get hectic, you help the team stay focused rather than adding to the chaos.

Most importantly, you want to be here. You want to know your team, support your people, and take pride in what you accomplish together.

Qualifications

• Current pharmacy technician license/registration as required by the state.
• Certified Pharmacy Technician (CPhT) — preferred/willing to become certified within 6 months of hire
• High school diploma or GED.
• Management, supervisory, or team‑lead experience — REQUIRED.
• Pharmacy experience — REQUIRED.
• 5+ years of related experience preferred.
• Strong computer skills and ability to learn pharmacy and automation systems.
• Ability to work flexible hours as needed.

Come lead the team behind the care.

What We Offer

Guardian provides employees with a comprehensive Total Rewards package, supporting our core value of, “Treat others as you would like to be treated.”

Compensation & Financial

• Competitive pay
• 401(k) with company match

Family, Health & Insurance Benefits (Full-Time employees working 30+ hours/week only)

• Medical, Dental and Vision
• Health Savings Accounts and Flexible Spending Accounts
• Company-paid Basic Life and Accidental Death & Dismemberment
• Company-paid Long-Term Disability and optional Short-Term Disability
• Voluntary Employee and Dependent Life, Accident and Critical Illness
• Dependent Care Flexible Spending Accounts

Wellbeing

• Employee Assistance Program (EAP)
• Guardian Angels (Employee assistance fund)

Time Off

• Paid holidays and sick days
• Generous vacation benefits based on years of service

The Guardian Difference

Our clients require pharmacy services that aren’t “cookie cutter.” That’s why every Guardian pharmacy is locally operated and empowered with the autonomy to tailor their business to meet their clients’ needs.

Our corporate support offices, based in Atlanta, Ga., provide services such as human resources, business intelligence, legal, and marketing to promote the success of each Guardian location.

Regardless of your role at Guardian, your voice and talents matter. Because healthcare is an ever‑changing industry, we encourage innovative thinking, intellectual curiosity, and diverse viewpoints to ensure we stay competitive in today’s dynamic business environment.

At Guardian, we are dedicated to fostering and advancing a diverse and inclusive workforce.

Join us to discover what your best work truly looks like.