Pharmacy Front Desk & Patient Care Clerk

Lewis Drug; Sioux Falls (SD); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

HSA, FSA, LPFSA options

Paid Time Off (PTO)

401k retirement savings

Employee discount

Company paid life insurance

Job summary

Lewis Drug is hiring a Pharmacy Clerk in Sioux Falls, SD to be the first point of contact for pharmacy patients. You will deliver friendly, professional service, help with wait times, handle transactions at the register, and assist with prescriptions and mail orders.

You will work under the Chief Pharmacist or Staff Pharmacist, maintain patient confidentiality, learn store policies, and support the pharmacy team to ensure accurate dispensing and smooth daily operations.

Qualifications

• High school diploma or equivalent required (or in progress).
• Ability to handle transactions accurately and responsibly.
• Basic math and computer skills.

Responsibilities

• Provide patient/customer care as first point of contact.
• Professionally manage wait times, sales, returns and complaints.
• Answer phone calls promptly and politely.
• Obtain and maintain information from patients to fill prescriptions accurately.
• Maintain confidentiality of patient information according to HIPAA.
• Prepare paperwork and assemble medications for delivery and mail orders.
• Assist drive-thru patients when applicable.
• Log into various software systems and operate a cash register.
• Stock supplies and keep work areas clean for next day operations.

Skills

Customer service

Multitasking

Attention to detail

Teamwork

Communication

Education

High school diploma or equivalent (or in progress)

Tools

Cash register

Pharmacy software systems

Data entry

Job description

Lewis Drug is hiring a Pharmacy Clerk in Sioux Falls, SD to be the first point of contact for pharmacy patients. You will deliver friendly, professional service, help with wait times, handle transactions at the register, and assist with prescriptions and mail orders.

You will work under the Chief Pharmacist or Staff Pharmacist, maintain patient confidentiality, learn store policies, and support the pharmacy team to ensure accurate dispensing and smooth daily operations.