Pharmacy Clerk: Patient Care & Front Desk

Lewis Drug Stores; Ida Grove (IA); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Employee discount

401k

Paid Time Off (PTO)

Health insurance

Dental insurance

Vision insurance

Voluntary options: life, long-term etc

Job summary

Lewis Drug Stores in Ida Grove, IA is seeking a Pharmacy Clerk to provide patient and customer care as the first point of contact in the pharmacy. The role emphasizes prompt, professional, and friendly service, accurate prescription support, and teamwork with the Chief Pharmacist and staff pharmacist.

Responsibilities include handling patient interactions, processing transactions, maintaining confidentiality, preparing medications for delivery, answering calls, and contributing to a clean,

Qualifications

• Must be neat and clean in appearance.
• Eagerness to help patients with a positive and friendly attitude.
• Strong organizational skills, attention to detail, and ability to multitask.

Responsibilities

• Learn Lewis Drug policies and procedures and perform them daily.
• Professionally manage and assist in all patient wait times, sales, returns, and complaints.
• Answer phone calls promptly and in a polite manner.
• Obtain and maintain pertinent information from patients so prescriptions can be filled accurately and efficiently.
• Maintain the confidentiality of patients’ private medical information.
• Prepare paperwork and compile medications for delivery and mail out orders.
• Manage and serve drive-thru patients in an efficient manner (if applicable).
• Ability to log into a variety of software systems and use a cash register.
• Stock supplies, clean work area, clean patient area, and prepare pharmacy for next day’s operations.
• Promote Lewis initiatives and represent Lewis in a positive manner to our patients and communities.
• Perform additional duties as assigned by the Chief Pharmacist/Pharmacist

Skills

Customer service

Multitasking

Data entry

Cash handling

Education

High school diploma or equivalent

Tools

Cash register

POS system

Job description

Lewis Drug Stores in Ida Grove, IA is seeking a Pharmacy Clerk to provide patient and customer care as the first point of contact in the pharmacy. The role emphasizes prompt, professional, and friendly service, accurate prescription support, and teamwork with the Chief Pharmacist and staff pharmacist.

Responsibilities include handling patient interactions, processing transactions, maintaining confidentiality, preparing medications for delivery, answering calls, and contributing to a clean,