Pharmacy Clerk: Patient Care & Efficient Service

Lewis Drug

Sioux Falls (SD)

On-site

USD 30,000 - 36,000

Full time

3 days ago
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Benefits offered by this job

Medical insurance
Dental insurance
Vision insurance
401(k) plan
Paid time off (PTO)
Employee discount

Job summary

Lewis Drug is seeking a Pharmacy Clerk to provide exceptional patient/customer care and support the pharmacy team in Sioux Falls. As the first point of contact, you will handle transactions, manage wait times, and ensure accurate prescription processing with a friendly, professional demeanor.

Responsibilities include assisting with phone inquiries, preparing paperwork for delivery, and maintaining a clean, efficient work area.

Qualifications

  • Patient/customer care focus.
  • Ability to handle transactions accurately and responsibly.
  • Basic math and computer skills.

Responsibilities

  • Learn Lewis Drug policies and procedures and perform them daily.
  • Professionally manage and assist in all patient wait times, sales, returns, and complaints.
  • Answer phone calls promptly and in a polite manner.
  • Obtain and maintain pertinent information from patients so prescriptions can be filled accurately and efficiently.
  • Prepare paperwork and compile medications for delivery and mail out orders.
  • Manage and serve drive-thru patients in an efficient manner (if applicable).
  • Ability to log into a variety of software systems and use a cash register.
  • Stock supplies, clean work area, clean patient area, and prepare pharmacy for next day’s operations.
  • Promote Lewis initiatives and represent Lewis in a positive manner to our patients and communities.
  • Perform additional duties as assigned by the Chief Pharmacist/Pharmacist.

Skills

Customer service
Communication
Multitasking
Attention to detail

Education

High school diploma or equivalent

Tools

Cash register
Pharmacy software

Job description

Lewis Drug is seeking a Pharmacy Clerk to provide exceptional patient/customer care and support the pharmacy team in Sioux Falls. As the first point of contact, you will handle transactions, manage wait times, and ensure accurate prescription processing with a friendly, professional demeanor.

Responsibilities include assisting with phone inquiries, preparing paperwork for delivery, and maintaining a clean, efficient work area.

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