Pharmacy Data Entry Supervisor & Onsite Team Leader

Guardian Pharmacy, LLC; Boca Raton (FL); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical Insurance

Dental & Vision

401(k) match

Paid holidays

Vacation benefits

Job summary

Guardian Pharmacy of Southeast Florida in Boca Raton, FL, is seeking a Data Entry Supervisor to lead the order entry team and ensure accurate, timely processing for long-term care facilities. You will collaborate with leadership to maintain engagement and implement process improvements.

The role requires strong leadership, attention to detail, and experience with QS1 and Docutrack. Onsite work in a closed-door pharmacy with full-time benefits is provided.

Qualifications

• 5+ years of related experience (advanced degree may substitute for experience).
• Advanced computer skills; pharmacy operations system experience required.
• Ability to work independently and deliver to deadlines.
• Ability to solve problems with minimal direction.
• Great attention to detail and accuracy.
• Ability to excel in a fast-paced, team-oriented environment working on multiple tasks simultaneously, while adhering to strict deadlines.
• Quality minded; motivated to seek out errors, inquire about inaccuracies and resolve as appropriate.

Responsibilities

• Ensure high service standards are met for both internal and external customers.
• Work closely with the leadership team to maintain a culture of engagement and opportunity and cultivate a mindset of continuous improvement among all team members.
• Hire, manage, train, evaluate, coach, and schedule Data Entry Technician staff to ensure adequate coverage for workflow; manage performance to achieve objectives of department.
• Assign work volume appropriate to each Data Entry tech's duties and monitor both productivity and accuracy.
• Manage, monitor, and redirect resources for data entry workflow as needed.
• Serve as subject matter expert for QS1 and Docutrack in order to provide assistance and analysis to department.
• Work with leadership team to help streamline new facility setup and onboarding.
• Ensure that all workflow guidelines are followed by staff and contractual deadlines are met; work collaboratively with account management team.
• Continuously review and evaluate current system and workflow processes for enhancements/upgrades that will best support changing needs and projected growth of operations.
• Work collaboratively with other supervisors/functional areas to keep work flowing smoothly and efficiently
• In coordination with Director of Operations, develop/conduct regularly scheduled performance evaluations.
• Lead by example in all areas of role and model the non-negotiable attributes: positive attitude, dependability, commitment, productivity, efficiency and exemplary customer service
• Other essential functions and duties may be assigned as needed

Skills

5+ years exp

Pharmacy software

Independent worker

Problem solving

Attention to detail

Fast-paced env

Quality oriented

QS1/Docutrack

Education

High School Diploma or GED

Pharmacy Technician license/certification/registration

PTCB certification preferred

Tools

QS1

Docutrack

Job description

Guardian Pharmacy of Southeast Florida in Boca Raton, FL, is seeking a Data Entry Supervisor to lead the order entry team and ensure accurate, timely processing for long-term care facilities. You will collaborate with leadership to maintain engagement and implement process improvements.

The role requires strong leadership, attention to detail, and experience with QS1 and Docutrack. Onsite work in a closed-door pharmacy with full-time benefits is provided.