Pharmacy Customer Service Specialist

Walgreens; Lowell (MA); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens in Lowell, MA is seeking a team member to assist pharmacists under direct supervision, process prescriptions, and provide courteous checkout service. You'll handle cash register tasks, help maintain displays, and ensure inventory accuracy.

The role emphasizes customer experience, adherence to policies, and collaboration with store leadership. Fluent English and willingness to work flexible hours are required; retail experience and PTCB certification are preferred.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.
• Six months of experience in a retail environment preferred.
• PTCB certification preferred.

Responsibilities

• Greet customers and provide assistance with products and services.
• Register sales at the cash register and handle transactions.
• Assist pharmacists under supervision in processing prescriptions.
• Maintain clean counters and shelves and restock as needed.
• Assist with inventory management and merchandising.
• Handle returns, exchanges, and special customer requests.

Skills

Customer service

Communication skills

Math skills

Computer skills

Inventory control

Tools

Store systems

Cash register

Job description

Walgreens in Lowell, MA is seeking a team member to assist pharmacists under direct supervision, process prescriptions, and provide courteous checkout service. You'll handle cash register tasks, help maintain displays, and ensure inventory accuracy.

The role emphasizes customer experience, adherence to policies, and collaboration with store leadership. Fluent English and willingness to work flexible hours are required; retail experience and PTCB certification are preferred.