Pharmacy Customer Care Specialist | Patient-Focused Service

Walgreens; Southborough (MA); On-site; USD 23,000 - 26,000; Part time

Job summary

Walgreens in Southborough, MA is hiring for a part-time role in-store operations and customer service. You will engage customers, assist with products, and ensure a friendly shopping experience while processing transactions and maintaining store standards.

Responsibilities include stocking, pricing, and helping the pharmacy team with basic duties, patient information entry, and fulfilling orders. Prior retail experience is preferred; flexibility for evenings and weekends is required.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Availability to work a flexible schedule including evenings and weekends.

Responsibilities

• Greet customers and assist with products and services to ensure a positive experience.
• Handle cash, process transactions, returns, exchanges, and provide accurate change.
• Assist with inventory, pricing, and display maintenance in-store.
• Support Pharmacy Manager with tasks and enter patient and drug information in pharmacy systems.
• Provide customer service in the photo area and assist with web order pickup.

Skills

Customer service

Cash handling

Inventory management

Retail POS

Tools

POS system

Pharmacy software

Job description

Walgreens in Southborough, MA is hiring for a part-time role in-store operations and customer service. You will engage customers, assist with products, and ensure a friendly shopping experience while processing transactions and maintaining store standards.

Responsibilities include stocking, pricing, and helping the pharmacy team with basic duties, patient information entry, and fulfilling orders. Prior retail experience is preferred; flexibility for evenings and weekends is required.