Pharmacy Customer Experience Specialist

Walgreens Co.; Waltham (MA); On-site; USD 24,000 - 30,000; Full time

Job summary

Walgreens Co. in Waltham, MA is hiring a Pharmacy Clerk to deliver friendly checkout service and assist pharmacists with prescriptions under supervision. You will handle cash register responsibilities, help customers find products, and support inventory and merchandising duties.

The role requires willingness to work flexible hours, basic math, and good computer skills. PTCB certification is preferred and prior retail experience is a plus.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.
• Six months of experience in a retail environment.
• Prior Walgreens experience preferred.
• Good math skills for dispensing accuracy.
• Good computer skills and knowledge of store inventory control.

Responsibilities

• Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
• Assists pharmacists in scheduling and maintaining work flow.
• Reports prescription errors to the pharmacist on duty and adheres to policy.
• Uses pharmacy systems to enter patient and drug information and process prescriptions.
• Performs duties as assigned by Pharmacy Manager and Store Manager.
• Maintains inventory and ensures displays are clean and merchandised.

Skills

Customer service

Cash handling

Communication skills

Education

PTCB certification

Tools

Pharmacy software

Job description

Walgreens Co. in Waltham, MA is hiring a Pharmacy Clerk to deliver friendly checkout service and assist pharmacists with prescriptions under supervision. You will handle cash register responsibilities, help customers find products, and support inventory and merchandising duties.

The role requires willingness to work flexible hours, basic math, and good computer skills. PTCB certification is preferred and prior retail experience is a plus.