Pharmacy Customer Service Associate

Walgreens; Woodbury (NJ); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading company in the pharmacy sector is seeking a Pharmacy Customer Service Associate. The role involves providing exceptional customer service, assisting pharmacists, and managing store operations. Candidates should be fluent in English and willing to work flexible hours. This position offers opportunities for personal development and certification.

Qualifications

• Fluency in English required.
• Retail experience preferred.

Responsibilities

• Deliver a distinctive customer experience.
• Assist pharmacists and manage inventory.
• Support pharmacy operations and maintain store cleanliness.

Skills

Customer Service

English

Math Skills

Computer Skills

Education

PTCB Certification

Job description

Join to apply for the Pharmacy Customer Service Associate role at Walgreens

Responsibilities

1. Model and deliver a distinctive and delightful customer experience.
2. Register sales, provide courteous checkout service, and assist customers with product inquiries.
3. Assist pharmacists under supervision in pharmacy practice, including using pharmacy systems to obtain patient and drug information and process prescriptions.
4. Engage customers, resolve issues, and ensure a positive experience.
5. Recommend products, handle transactions, manage inventory, and maintain store cleanliness.
6. Support pharmacy operations, including prescription filling, inventory management, and compliance with regulations.
7. Provide customer service in the photo area and handle web pick-up responsibilities.
8. Maintain store appearance and support team tasks as assigned.

Training & Personal Development

1. Earn and maintain PTCB certification and participate in ongoing training.
2. Maintain fluency in English and be willing to work flexible hours.
3. Prefer candidates with retail experience, prior Walgreens experience, good math and computer skills, and PTCB certification.

Qualifications

• Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
• Willingness to work flexible hours, including evenings and weekends.

Additional Information

• Employment type: Full-time
• Seniority level: Not Applicable
• Pay range: $16.5 - $18/hour
• Equal Opportunity Employer