Pharmacy Customer Service Associate

Walgreens; Jefferson City (MO); On-site; USD 10,000 - 60,000; Full time

Job summary

Join Walgreens as a full-time Pharmacy Customer Service Associate, where you'll provide an exceptional customer experience and assist with pharmacy operations. This role requires strong communication skills and the ability to work flexible hours, with opportunities for training and development.

Qualifications

• Fluency in English required.
• Flexible schedule including evenings and weekends.
• Retail experience preferred.

Responsibilities

• Delivering a distinctive customer experience.
• Assisting the pharmacist with pharmacy tasks.
• Providing fast, friendly service and handling transactions.

Skills

Customer service

Mathematical skills

Computer skills

Education

PTCB certification

Job description

Join to apply for the Pharmacy Customer Service Associate role at Walgreens.

Responsibilities include:

• Delivering a distinctive and delightful customer experience.
• Registering sales, providing courteous checkout service.
• Assisting the pharmacist under supervision with pharmacy tasks, including using pharmacy systems to process prescriptions.

Customer Experience:

• Greeting customers, resolving issues, and ensuring a positive experience.

Operations:

• Providing fast, friendly service, recommending products, handling transactions, maintaining store cleanliness, and supporting pharmacy operations.

Training & Personal Development:

• Maintaining PTCB certification, attending training, and staying updated on healthcare and pharmacy developments.

Basic Qualifications:

• Fluent in English (except Puerto Rico), flexible schedule including evenings and weekends.

Preferred Qualifications:

• Experience in retail, prior Walgreens experience, good math and computer skills, PTCB certification preferred.

This position is full-time, hourly, and open until filled. Compensation ranges from $16 to $18 per hour.