Pharmacy Customer Service Associate

Walgreens; Grand Island (NE); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading company is seeking a Pharmacy Customer Service Associate who will deliver exceptional customer service and support pharmacy operations. This role involves assisting pharmacists, managing inventory, and ensuring compliance with regulations. Ideal candidates will have a passion for customer engagement and a willingness to work flexible hours.

Qualifications

• Fluency in English required.
• Preferred experience in retail and pharmacy settings.

Responsibilities

• Model and deliver a distinctive customer experience.
• Assist pharmacists in pharmacy practice and prescription processing.
• Perform operational duties like inventory management.

Skills

Customer Service

Communication

Education

PTCB Certification

Job description

Join to apply for the Pharmacy Customer Service Associate role at Walgreens.

Responsibilities include:

1. Model and deliver a distinctive and delightful customer experience.
2. Register sales, provide courteous checkout service, and assist customers with product inquiries.
3. Assist pharmacists under supervision in pharmacy practice, including using pharmacy systems to process prescriptions and obtain patient and drug information.
4. Engage customers, resolve issues, and promote positive interactions.
5. Perform operational duties such as inventory management, store merchandising, and maintaining store cleanliness.
6. Support pharmacy functions including prescription filling, verifying medication accuracy, and ensuring compliance with regulations.
7. Participate in training and personal development, maintaining PTCB certification and staying updated on healthcare and pharmacy news.

Qualifications include fluency in English, willingness to work flexible hours, and preferred experience in retail and pharmacy settings. PTCB certification is preferred.